Ian Stevenson

As online harms become more complex, the relationship between Trust & Safety (T&S) teams and Safety Tech providers is evolving from vendor-client to strategic partners. This session will explore how deeper collaboration is leading to better product design, more responsive tooling, and more proactive risk mitigation—reshaping both operational and technical approaches to online safety.

• Examine how early-stage collaboration between T&S teams and Safety Tech leads to more adaptive and scalable solutions.
• Explore methods for aligning T&S policy goals with technical capabilities to ensure seamless implementation.
• Identify common design pitfalls when T&S and Safety Tech operate in silos—and strategies to avoid them.
• Discuss frameworks for ongoing feedback loops that keep tooling aligned with emerging risks and evolving content moderation needs.
• Highlight how this collaboration is driving innovation in user protections, while reducing operational burdens on T&S teams.