Josh Lawson

At OpenAI, Trust & Safety is not an afterthought but a core principle - shaping both how models are developed and how they are deployed commercially. Operating at hyperscale, with millions of new users and use cases emerging daily, requires rethinking safeguards, privacy, and societal responsibility in entirely new ways. In this session, OpenAI will share how it approaches Trust & Safety across model and product levels, and what it means to operate responsibly in an era of rapid generative AI adoption.

• Assessing the broader societal shifts driven by generative AI - and the role of Trust & Safety in shaping them
• Responding to the explosion of new users and uncharted use cases at hyperscale
• How people are integrating OpenAI into their daily lives and how does it impact them - and what that means for safety
• Establishing new normative disciplines for how people use the tools, new norms for privacy as users share vast amounts of personal data with AI systems