Nate Sawatzky

Behind today’s frameworks and playbooks lies a decade of trial, error, and unexpected lessons. In this lively panel, long-standing Trust & Safety leaders will share the fun, strange, and sometimes unnerving stories that shaped the field. From the early days of reactive moderation to today’s proactive risk models, the discussion will uncover what’s changed, what hasn’t, and what we must hold onto as we look ahead.

• War stories and lessons learned from the past 10 years of Trust & Safety
• How the discipline has evolved - and the pivotal moments that shaped it
• Applying yesterday’s lessons to today’s challenges and tomorrow’s risks
• Reflections on the human side of T&S - the highs, lows, and everything in between

The gaming industry operates a unique and dynamic ecosystem, presenting distinct Trust & Safety challenges and opportunities compared to other platforms. In this panel, we delve into how gaming companies approach user safety, moving beyond reactive measures to build proactive safety ecosystems. Exploring the intricacies of player experiences, discuss how safety is woven into game design for effective interventions, and share insights on fostering thriving communities where fun and safety coexist.

• Exploring the components of safety in gaming, from in-game moderation and community management to platform-level protections and external partnerships.
• Understanding player interactions and behaviours to design safety measures that enhance the overall player experience
• Embedding proactive safety features and intervention mechanisms directly into game design, allowing for early detection and mitigation of harmful behaviours and content.
• Navigating the challenge of enabling creative expression and dynamic social play while implementing robust safeguards against toxicity, harassment, and other forms of abuse unique to gaming.