Victorian Healthcare Week 2020 Blog » Patient Experience

What does the future of consumer experience measurement in healthcare look like?

By: Push My Button

While priorities have changed for organisations during the Covid 19 pandemic, consumer experience will again be at the forefront of organisations focus. But what does the future of consumer experience measurement look like in healthcare and aged care?

PARO to the rescue

By: Aged Care Insite

In this exclusive article with Dr. Takanori Shibata, he shares how he invented a therapeutic robot 'PARO', to help fill the workforce gap in the aged care sector in Japan. Read the article to see just what this PARO can do!

Australian Healthcare Industry Market Report: Hospital Design, Technology and Talent

By: Australian Healthcare Week

In this report we've compiled insights from over 100 Australian healthcare professionals, find out what they think are the major innovations, challenges and opportunities that will fundamentally transform healthcare and patient experience in the coming years.

Stroke patients benefit from hospital transformation


Hospital design is changing, and it's changing for the better.

New ideas around patient experience are leading to faster recovery times and big savings in long-term recovery and rehabilitation.