Chief Executive Officer
Health Facilities Design & Development Plenary Day One: Tuesday, 23 July 2019
Tuesday, July 23rd, 2019
4:10 PM Panel Discussion: How to Leverage Change in the Physical Environment to Drive Positive Outcomes
By far the biggest leverage for change comes down to changing the environment itself. But this will allow behaviours to be at liberty to evolve, which will impact the culture, patient safety and experiences. So what can we do to harness change and momentum to drive positive outcomes?
- Build capability for change to successfully transition into the new environment
- The role of leaders and consumers to foster the right attitudes for change
- The voice of the patient – co-producing with the patient to deliver what’s needed