23 - 24 July, 2019 | Melbourne Convention and Exhibition Centre, South Wharf, VIC
Joseph McCarthy, Chief Executive Officer at NovaCare
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Joseph McCarthy

Chief Executive Officer

Aged Care Plenary Day One: Tuesday, 23 July 2019

Tuesday, July 23rd, 2019

2:40 PM CUSTOMER EXPERIENCE: How to Boost Consumer Engagement when Launching a New App

How do we launch the app and get people engaged in what we’re doing?  Learn how NovaCare is increasing and sustaining consumer engagement to improve:

  • The connection between staff and families in a community environment 
  • How they measure ROI by streamlining of administration and rostering systems
  • The cultural shift by selling the story and benefits to people

Check out the incredible speaker line-up to see who will be joining Joseph .

Download The Latest Agenda