Tell Touch: Pioneering AI-Powered Digital Feedback and Complaints System Tell Touch is an innovative AI-powered digital feedback and complaints system designed specifically for the residential aged care, home care, disability services, and retirement living sectors. Developed with a strong commitment to consumer-centric principles, Tell Touch was conceptualized and created by a team of seasoned aged care nurses. Its primary purpose is to capture real-time consumer experiences through cutting-edge cloud-based software.
Connecting with consumers and their families has never been more accessible, thanks to Tell Touch's versatile platform, which includes a user-friendly mobile app, web interface, and convenient in-house kiosk. This multi-channel approach ensures that providers can effortlessly engage with their clientele while promoting a culture of open communication.
One of Tell Touch's standout features is its robust reporting metrics, meticulously designed to enhance governance and compliance. These metrics prioritize consumer outcomes, providing valuable insights that empower providers to optimize their services and delivery.
At the heart of Tell Touch are its founders, Diana and Christine, who bring a wealth of knowledge and expertise in the aged care sector. Their guiding philosophy revolves around simplicity, accessibility, and inclusivity, ensuring that every consumer's voice is heard and valued.
The Tell Touch team is composed of experienced professionals from diverse backgrounds, united by a shared passion for aged care, communication, and technology. Together, they aspire to lead the way in driving consumer-centric innovations within the industry."