ASSET MANAGEMENT ANDPERFORMACE SUMMIT
26 - 27 August 2026
| Royal Randwick Racecourse, Sydney, Australia
Asset Management Summit Day 1: Wednesday, 26 August 2026
9:00 am - 9:05 am
IQPC Welcome Address | Setting the Stage for Two Days of Insight and Connection
9:05 am - 9:10 am
Chair’s Opening Remarks | Leading Through Complexity in Modern Service and Asset Environments
Suzannah Keene -
Asset and Performance Manager,
Programmed
In this opening address, the chair sets the context for the conversations ahead, highlighting where organisations are struggling most, where momentum is building and what it will take to achieve meaningful progress over the next twelve months.
9:10 am - 9:40 am
Panel Discussion | From Strategy to Execution: Turning Transformation Ambition into Tangible Results
Toby Horstead -
Technical Executive Asset Management,
WSP
Cameron Esman - Head of Asset Management, Ventia
Phil Parbury - Operations Director, TOMRA
Many organisations have well defined asset and service transformation plans yet struggle to translate them into visible delivery outcomes. This panel brings together leaders from multiple industries to unpack where transformation breaks down and what allows it to succeed in field services and asset management.
9:40 am - 10:20 am
Partner Keynote: Beyond Automation: How Agentforce Field Service Is Transforming Operations, with Endeavour Energy
Field service is changing fast. In this session, see the latest innovations in action — then hear directly from Endeavour Energy on how they're using Agentforce Field Service to transform their operations, empower field teams, and deliver better outcomes at scale.
10:20 am - 10:50 am
Panel Discussion | From Reactive to Proactive: Connecting Field Teams and Asset Management for Impactful Results
Anthony Cook -
Asset Management Strategist,
Enerven
Belinda Bright - Head of Engineering & Technical Support, Sydney Water
Many organisations are working to shift from reactive response to proactive planning, but success depends on closing the gap between asset decision makers and the teams delivering work in the field. This session explores how organisations are improving coordination, data flow and operational alignment to increase asset reliability, reduce downtime and strengthen outcomes for customers and communities.
Interactive Discussion Groups | Unscripted. Unfiltered. Unmissable
IDG A
11:40 am - 1:10 pm IDG A | What's Really Holding Back Your Field Operations?Uncovering the hidden inefficiencies across scheduling, systems, and field execution that quietly erode margin and performance. You'll benchmark your current approach against other operators and walk away with practical ways to unlock visibility, streamline workflows, and scale with confidence.
IDG B
11:40 am - 1:10 pm IDG B | What Will It Take Before Safety Becomes a Priority?Fleet safety is often reassessed after a serious incident, vehicle rollover, regulatory investigation or near miss. Facilitated by EROAD, this roundtable will explore how organisations can take a more proactive approach to safety through better risk visibility, stronger compliance practices and data-driven decision-making.
IDG C
11:40 am - 2:10 pm IDG C | AI-Driven Field Service TransformationFrom predictive maintenance to automated dispatch - where are the real wins in AI enabled field operations?
IDG D
11:40 am - 1:10 pm IDG D | Workforce Safety, Training & Remote SupportExploring the role of wearables, AR, and smart tech in building safer, smarter field service environments.
IDG E
11:40 am - 1:10 pm IDG E | Planning, Scheduling & Route IntelligenceHow data and automation are helping teams do more with less - without compromising on quality or safety.
IDG F
11:40 am - 1:10 pm IDG F | Data-Led Asset Performance & RiskUsing sensors, analytics, and performance data to reduce unplanned downtime and asset-related risk.
1:10 pm - 2:10 pm
Networking Lunch & VIP Hosted Lunches
Join us in the expo hall for a relaxed networking lunch with the full Field Services & Asset Management community - connect with peers, explore the exhibition, and recharge for the afternoon ahead.
For invited guests, exclusive VIP lunches will run concurrently - bringing senior leaders and select partners together for high-impact conversations in a more intimate setting.
2:10 pm - 2:40 pm
Keynote | Transforming Asset Reliability: How Schneider Electric Reduces Risk and Reinvents Field Service
This session explores how Schneider Electric's EcoCare offer is reshaping asset management through proactive maintenance, advanced analytics, and digitally enabled service models.
3:00 pm - 3:30 pm
Panel Discussion | Building Reliable, Predictive and Insight Driven Asset Operations
Susan Raffo -
General Manager - Asset Management,
VMCH
Rohit Sharma - Head AM, Downer
Many organisations are gathering more data than ever, yet still struggle to turn it into meaningful action. This panel explores how leaders are improving condition visibility, integrating asset intelligence into daily operations and using insight to reduce unplanned events and lift performance across the lifecycle.
3:10 pm - 3:20 pm
Demonstration Drive
3:20 pm - 3:50 pm
Afternoon Recharge in the Expo
Fuel up, connect, and explore - your chance to grab a coffee, meet solution partners, and spark new conversations across the Field Services & Asset Management community.
3:50 pm - 4:20 pm
Beyond the Green Tick: Turning Statutory Maintenance into Real Assurance
Rohit Sharma -
Head AM,
Downer
This session explores how organisations can move from contract-level compliance reporting to strategic assurance over statutory maintenance. Using Downer's Statutory Maintenance Assurance Program as a practical example, it will show how asset data, statutory obligations, maintenance delivery, evidence, defects and governance can be connected to create stronger visibility, audit confidence and licence-to-operate assurance.
4:20 pm - 5:00 pm
Panel Discussion: Asset Management as a Value Driver: From Cost Centre to Strategic Enabler
George Davis -
Director Network Performance,
TfNSW
Prashanth Mullapudi - Manager, Strategic Asset Management, Yarra Trams
Susan Raffo - General Manager - Asset Management, VMCH
Asset functions are increasingly expected to contribute to growth, stability and organisational confidence. This panel examines how leaders are elevating asset management into a strategic discipline.
4:45 pm - 5:20 pm
Beyond the Green Tick: Turning Statutory Maintenance into Real Assurance
Toby Horstead -
Technical Executive Asset Management,
WSP
Prashanth Mullapudi - Manager, Strategic Asset Management, Yarra Trams
Susan Raffo - General Manager - Asset Management, VMCH
This session explores how organisations can move from contract-level compliance reporting to strategic assurance over statutory maintenance. Using Downer's Statutory Maintenance Assurance Program as a practical example, it will show how asset data, statutory obligations, maintenance delivery, evidence, defects and governance can be connected to create stronger visibility, audit confidence and licence-to-operate assurance.
5:00 pm - 5:10 pm
Chair's Closing Remarks for Asset Stage
Suzannah Keene -
Asset and Performance Manager,
Programmed
5:10 pm - 5:40 pm
Networking Drinks
Join the Field Service Management & Asset Management community for a relaxed evening of networking, drinks, and canapés.
It’s the perfect way to unwind after a big day of learning and connection - reconnect with peers, meet new contacts, and toast to the conversations shaping the future of service and asset performance.
