James Del Rossi

Global Supply Chain Senior Innovation Manager Dow

CWMH Summit Day Two

9:50 AM Interactive Group Discussion: Bridging the Gap: Aligning Manufacturers and Technology Vendors to Transform Frontline Work

Do not miss this highly interactive discussion with moderated debate, audience participation, and diverse perspectives! This session explores the persistent disconnect between manufacturing operators who deeply understand their assets and operational realities, and technology vendors who know their technology. While vendors bring advanced analytics, condition monitoring, and predictive capabilities, operators often struggle to translate these into measurable improvements in uptime, reliability, and lifecycle performance. The discussion will challenge assumptions on both sides and focus on how to better align digital tools with real-world maintenance strategies and operational needs.

Why solutions are often underused, misapplied, or fail to scale beyond pilot phases
"Vendors don't understand the complexity of our assets" vs. "Operators underutilize the technology and resist change"
Can standardized APM and predictive models truly adapt to highly specific asset classes, operating conditions, and maintenance strategies?
Are vendors overpromising or are operators under-adopting?
Common barriers to successful deployment and scaling (data readiness, integration, change management)
The importance of context: asset criticality, data quality, legacy systems, and frontline workforce adoption
What operators wish vendors understood, and what vendors need from operators to deliver value
Moving from transactional tool deployment to long-term partnerships

Check out the incredible speaker line-up to see who will be joining James.

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