View Agenda - 2nd Annual Future Branches Summit 2018

Future Branches 2018 is Australia's only event on branch and retail network evolution, exploring how to transform your Retail Branch Network to build customer intimacy, improve service delivery and decrease cost per serve.

Benchmark and learn from over 14+ case studies including:

  • How CUA is Reimagining their Branches as a Community Space to Increase Footfall, Improve Sales and Uplift Staff Engagement
  • How ANZ Bank is Changing the Way Customers Interact with a Physical Branch
  • How SNS Bank (Netherlands) is Building their Branch Network in a Cashless and Branchless World through Partnerships and Franchising
  • How Oman Arab Bank (Oman) is Embedding Customer Centricity into Branch Design for a Better Customer Experience
  • How NIB Health Funds is Leveraging Online and Cloud Platforms to Integrate Branches into their Omni-Channel Network, Drive Sales and NPS
  • ...and more

Gain insight from over 18+ expert speakers including...



Download the agenda below for a full speaker list, agenda sessions, and conference highlights.