THE WORLD'S LEADING EVENT ON LIVE SERVICE GAMING

9 - 10 SEPTEMBER 2025 | NOVOTEL LONDON WEST, UK

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Muhsin Yaramis

Director Customer Experience - Global Publishing Ubisoft

Main Day 2 - Wednesday 10th September

1:40 PM Presentation – Building Player-Centric LiveOps: Strategies & Best Practices for Cross-Functional Team Collaboration & Operational Efficiency

In this session, Muhsin Yaramis, will reveal how deploying an efficient operational framework not only boosts cross-functional team collaboration and elevates player experiences, but also ensures launch and operational readiness from pre- and post-launch operations to sunset. We'll dive into strategies for streamlining live operations, advocating for player-centricity, and risk management practices. Attendees will hear about applicable and proven best practices such as:

LiveOps Excellence: Learn how to deploy efficient frameworks that enhance cross-functional collaboration and ensure seamless launch and operational readiness from pre-launch to sunset.
Player-Centric Strategies: Discover actionable strategies to elevate player experiences through a dedicated, player-centric approach integrated into live operations.
Framework for Anticipating and Mitigating Risks to safeguard player experiences, employees, and brand integrity.

Check out the incredible speaker line-up to see who will be joining Muhsin.

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