Scams Prevention Framework Summit Asia Day Two

8:30 am - 9:00 am Morning Refreshments & Registration

9:00 am - 9:10 am Welcome & Housekeeping Address by Lead Facilitator

9:10 am - 9:20 am Master Class Briefing

Delegates are introduced to a fictional regional organisation ("Company X") and given a project dossier: current scam exposure, org structure, and a live incident that will unfold across the day

9:20 am - 10:10 am [Practical Module] Building the Foundations of an Enterprise Scam Prevention Framework

  • Defining how organisations should structure ownership and accountability for scam prevention 

  • Understanding where internal governance ends and cross-sector coordination begins 

  • Identifying the roles of financial institutions, platforms, telcos, regulators and law enforcement across the scam journey 

  • Establishing escalation and information-sharing pathways before an incident occurs 

  • Assessing where organisational and ecosystem capability gaps typically sit 

10:10 am - 10:40 am Team Exercise: Assessing Company X's Framework

Using the building blocks just introduced, teams diagnose Company X's governance, ownership and capability maturity, identifying where its biggest gaps sit

10:40 am - 11:10 am Morning Networking Break

11:10 am - 12:10 pm [Practical Module] Detecting and Responding to Scams in Real Time

12:10 pm - 12:40 pm Live Scenario: The Incident Breaks

A cross-border scam hits Company X mid-simulation. Teams must identify what is happening, determine who owns the response and decide what action to take as new information emerges

12:40 pm - 1:40 pm Networking Lunch Break

1:40 pm - 2:40 pm [Practical Module] Turning Scam Readiness into Board-Level Action

  • Defining the indicators that show whether the organisation is genuinely prepared to prevent and respond to scams 

  • Translating operational scam risk into clear board-level priorities, escalation triggers and decision points 

  • Testing whether existing response plans, roles and escalation pathways will hold up under pressure 

  • Building leadership confidence through simulations, scenario exercises and readiness reviews 

  • Identifying where boards and senior management should intervene before a scam incident becomes a wider operational or reputational crisis 

2:40 pm - 3:20 pm Team Exercise: Preparing Company X's Case for the Board

Teams translate the day's findings into a board-level readiness case — defining the key risks, escalation triggers, leadership decisions and capability gaps they would need to defend in front of senior management

3:20 pm - 3:50 pm Afternoon Networking Break

3:50 pm - 4:30 pm Facilitator Debrief: What Actually Happened?

Benchmarking relevant industry approaches and implementation lessons across Asia; implementation lessons and common organisational challenges

4:30 pm - 5:00 pm Board Presentation

Each team presents Company X's forward strategy to a panel representing the board and regulators, who challenge the recommendations before selecting the strongest overall strategy

5:00 pm - 5:30 pm Closing Remark and End of Scams Prevention Framework Summit Asia 2027 Masterclass