26 - 28 November, 2018
Le Méridien Dubai Hotel & Conference Centre, Dubai, United Arab Emirates

Media Center

Service Excellence and Customer Happiness Week

Join us at the Service Excellence & Customer Happines ...

Additional Event Information

Sponsorship Prospectus: Government Excellence Week

Secure the best position at the exhibition floor - Download the sponsorship prospectus to see the available packages.

Service Excellence Awards

The Service Excellence awards ceremony is being organised to recognise the achievements and innovations driven by visionary government bodies. On the first day of the event, the Service Excellence Awards will bechampioning the change makers – the organisations and people that challenge mediocrity and embrace technology to shape the future...

Agenda at-a-glance

Download the agenda at-a-glance now and get a quick glimpse into the topics and sessions to be covered during the event to find out what’s in store for you.

Attendee Snapshot: Service Excellence and Customer Happiness Week and B2B Marketing Week

Interested in finding out who you will join at the event? Download our attendee snapshot now and see for yourself who’s confirmed.


Customer Happiness beyond Customer Satisfaction

Download this report to gain insights on how to solve the customer-experience puzzle to drive customer engagements and happiness

Want a thriving workforce – try a little happiness

‘Research on human experience in the workplace reveals happiness as the key ingredient for engagement and productivity’ – download this report to gain insights on how employee happiness can lead to a thriving workforce

6 tips to drive service excellence and customer happiness

Download our 6 top tips for driving service excellence and customer happiness now to discover how governments, business entities and other organisations are utilising the latest emerging digital technologies and employee training methods to deliver a customer-centric approach tailored to evolving expectations of the digital age consumer.