Organisational Design, Narrative Shift, and the Impact of AI
Now in its fourth year, the Trust & Safety Summit is Europe’s largest independent event bringing together the senior leaders shaping the world of Trust & Safety. Designed for leaders at online platform operators across multiple functions including c-suite executives, policy, product, operations, engineering, and compliance, the summit moves beyond high-level discussions, focusing on how to operationalise practical strategies that will create tangible impact for businesses and for platform users globally.
At a time when the industry is undergoing unprecedented transformation, driven by intensifying regulatory scrutiny, geopolitical pressure, rapidly evolving user expectations, and the relentless pressures of AI - the role of Trust & Safety has never been more critical, visible, or commercially important.
This year’s agenda focuses on the most pressing challenges facing the industry today: from multi-jurisdiction regulation to navigating operational issues and embedding safety into product development.
This year's agenda features insights from Microsoft, Meta, Bumble, Yahoo, Hinge, Strava, Pinterest, Breeze, Netflix, TikTok, eBay, Spotify, Twitch, Roblox, Vinted, Uber, LinkedIn, Whatnot, and more, delivering practical perspectives on the challenges, priorities, and emerging risks keeping Trust & Safety leaders awake at night.
Chief Information Security Officer, VP of Engineering
Bumble
Tom Verrilli
Chief Product Officer
Whatnot
Nick Seeber
Partner & Digital Regulation Global Lead
Deloitte
Sarah Hoyle
Head of Global Trust & Safety
Spotify
Helen Kennedy-Shamir
Chief Legal Officer
Checkatrade.com
Ben Edelhart
General Counsel & Chief Administrative Officer
TaskRabbit
Philip van den Heuvel
Co-Founder & CFO/COO
Breeze
Caitlyn McNerney
Vice President, Trust & Safety
Upwork
Rikke Rosenlund
Founder & CEO
BorrowMyDoggy
Oscar Rodriguez
Vice President of Product
LinkedIn
Mathieu Proust
Chief Operating Officer
Checkatrade.com
Zak Ringelstein
Founder & CEO
Zigazoo
James Smith
UK Head of Trust & Safety
Deloitte
Jeff Dunn
Chief Risk Officer
Hinge
Prabhu Balakrishnan
Senior Director, Safety and Content Moderation
Reddit
Aruna Srinivasan
Head of Product Policy
Strava
Sarra Eddahiri
Global Head of Safety
Bolt
David Breger
Senior Director of Product Management
Pinterest
Stephanie Olsen
Director of Consumer Product Security & Trust
Netflix
Matthew Jackson
Director, Trust & Safety Global Operations & Enablement
Snap, Inc.
Laura Budd
Director of Global T&S Policy
Rover.com
Aibhinn Kelleher
Global Safety Policy Lead
ElevenLabs
Mustafa Dalo
Global Head of Policy, Interactions - Trust & Safety
TikTok
Camila Saraiva Fernandez
Head of Trust & Safety
Bending Spoons
Jennifer Kelly
Head of Platform Governance & Strategy
eBay
Gilbert Gede
Director of Engineering, Community Health
Twitch
Dr Cristina Fiani
Emerging Tech Analyst, Online Safety
Sony Interactive Entertainment
Rabi Poddar
Interim Global Director Trust & Safety
Booking.com
Michael Reitter
Head of Trust & Safety
Handshake
Deniz Atabey Alkan
VP Trust & Safety
Checkstep
Aurelija Plėtienė
Senior Director of Product Management
Vinted
Robert O’Neill
Associate Director of Content Fraud, Trust & Safety
Tripadvisor
Noor Salama
Director of Member Experience & Safety
Feeld
Michaela Smiley
Senior Director of Product Management and Head of Community Safety
Lyft
Elymae Cedeño
Vice President, Trust & Customer Experience
Bumble
Mike Morrison
Senior Director, Scaled Operations
Discord
Will Lewington
Director, Online Safety
PlayStation
Ella Froggatt
Director of Operations
WhatsApp
Alexander Kleist
Head of Instagram & Threads, Public Policy, Europe
META
Natasha Ahmed-Walsh
Head of Public Policy, UK and Europe
Strava
Jonathan Byrne
Senior Director of Safety and Risk Management
Airbnb
Laura Higgins
Senior Director of Community Safety and Civility
Roblox
Caroline Hurst
Digital Child Safety Lead
The LEGO Group
Daniel Skolovy
Director of Product Management, Trust & Safety
Match Group
Zandy Ring
Head of Trust and Safety
Automattic
Marc Horne
Director of Product
Sony Interactive Entertainment
Sasha Mathew
Global Head of Policy
Bumble
Eric Han
VP of Trust and Safety
Patreon
Alberto Parada
Head of Public Safety - Privacy & Trust Operations Leader
Uber
Thomas Hanley
Head of Trust & Safety
SoundCloud
Ravi Bhalla
VP AI Data and Trust & Safety
Concentrix
The Trust & Safety Summit is part of Digital Platform Week!
For senior leaders tackling trust & safety, regulation, fraud and platform integrity
The Trust & Safety Summit is part of the NEW Digital Platform Week, the umbrella brand designed to unite every corner of the digital platform ecosystem, with 4 events across 3 days.
The event begins on 22 March 2027 with Digital Platform Week: Ecosystem Day, which brings together the wider community, including regulators, policymakers, NGOs, academics, platforms, and technology providers, creating a unique opportunity for cross-industry collaboration and dialogue.
On 23-24 March 2027, exclusive to online platforms and solution providers, you can access three specialist events under one roof: the Trust & Safety Summit, Digital Platform Regulation & Compliance Summit, and Platform Fraud Prevention Summit.
Bring your team and maximise the value of Digital Platform Week. With multiple events, sessions, and networking opportunities taking place, colleagues can cover more ground, build valuable connections, and share learnings that benefit the wider organisation.
Trust as a Differentiator What happened last Trust & Safety Summit?
The Biggest Trust & Safety Conversation of 2026: In One Report
More than 450 Trust and Safety professionals came together at the Trust & Safety Summit 2026 to explore the trends, challenges, and innovations shaping the future of online safety.
Download the Post-Show Report for a recap of the event, key themes, audience insights, and a snapshot of the organisations driving the industry's most important conversations. Get your complimentary copy today.
Designed to address the most pressing challenges facing trust and safety leaders today, covering 'Product Safety & Safety-by-Design', 'T&S Leadership, Operating Models & Investment', 'Moderation Operations, Automation & Workforce', and 'Physical Safety & Online-to-Offline Risks'.
More Interactivity
A more interactive event experience, featuring new roundtables, workshops, and live Q&A sessions throughout the programme. Move beyond traditional presentations and take part in collaborative discussions and practical learning experiences.
New Location
A fantastic new home for the Trust & Safety Summit at Allianz Stadium, Twickenham, London, providing a world-class setting for networking, learning, and collaboration. With excellent transport links, attendees can enjoy an even better summit experience.
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