Courtney Nam

Product Director - Trust & Safety Hinge

Conference Day One - Tuesday 25th March 2025

3:50 PM PANEL DISCUSSION: Hyperscaling Trust & Safety: Navigating Growth While Maintaining Integrity

This closing panel discussion will explore the critical challenges and solutions in scaling Trust & Safety operations amidst rapid platform growth and evolving responsibilities. Attendees will gain insights into balancing policies, moderation, and enforcement at scale.

  • Examining strategies for effective resource allocation and efficiently scaling T&S teams and technologies to match user growth.
  • Balancing human moderation and AI-powered solutions to handle increasing content moderation requirements.
  • Embedding T&S considerations across all business units, ensuring that safety and integrity are prioritised throughout the organization’s growth.
  • Evolving T&S policies to accommodate growth while maintaining consistency and fairness across diverse user bases.
  • Evaluating the effectiveness of T&S efforts at scale, including key performance indicators and metrics that reflect both quantitative growth and qualitative improvements in user safety


Check out the incredible speaker line-up to see who will be joining Courtney.

Download The Latest Agenda