Damian Ngiam

Head of Trust & Safety Tencent

Conference Day One - Tuesday 25th March 2025

4:30 PM PANEL DISCUSSION: Articulating The Value Of Trust & Safety

It's critical to effectively articulate the tangible and intangible value Trust & Safety brings to an organisation. This session will explore how to align purpose & profitability, shift the narrative, quantify the risks mitigated, and highlight the essential role trust and safety plays in protecting users, platforms, and reputation, and responding to new regulation.

Demonstrating trust and safety's direct value to platform objectives, business growth and user retention.
Finding the right metrics to measure qualitative and quantitative impact and demonstrating what harmful activities are being prevented or mitigated.
Utilising new tools to address safety at scale to tackle risks across vast, diverse platforms efficiently.
Examining how proactive trust and safety measures protect brand integrity and build long-term user trust.

Check out the incredible speaker line-up to see who will be joining Damian.

Download The Latest Agenda

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