Erin Giarratano

Trust & Safety Analyst Booking.com

Erin Giarratano is a Trust & Safety Analyst at Booking.com, where she has spent the past three years addressing complex risk, abuse, and exploitation issues as the Human Trafficking subject matter expert and topic lead. Prior to joining Booking.com, Erin began her career in law enforcement in the United States and then spent five years at Amazon as a protective intelligence analyst, conducting behavioral threat assessments to identify and mitigate potential threats towards executives.

Conference Day Two - Wednesday 25th March 2026

12:25 PM Presentation: Trust & Safety Beyond the Platform – Safeguarding Users Offline

For Booking.com, T&S extends beyond online safety, this means tackling threats that manifest offline – everything from protecting customers during travel to helping prevent human trafficking. This session will explore how they work with the wider ecosystem of enforcement bodies, NGOs, intelligence partners, regulators, and government agencies to address complex offline risks. Examining how cross-sector collaboration strengthens protections and helps keep users safe in real life.

Distinguishing between online and offline safety challenges
Building partnerships with enforcement, NGOs, and regulators to combat human trafficking
Embedding proactive safeguards that extend protections beyond the platform
Strategies for keeping customers safe throughout their real-world journeys

Check out the incredible speaker line-up to see who will be joining Erin.

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Email: enquire@iqpc.co.uk