Zandy Ring

Head of Trust and Safety Automattic

Zandy Ring is the Head of Trust & Safety at Automattic, where she leads efforts to protect user rights, strengthen platform safety, and ensure accountability across the open web. She previously served as Chief Operating Officer of Tumblr—one of the platforms she now supports—giving her unique perspective on both the opportunities and challenges of running a global social media community. Over the past 13 years at Automattic, Zandy has held a variety of roles spanning support, operations, and talent, building a deep understanding of how people and platforms thrive together.

Conference Day One - Tuesday 24th March 2026

2:30 PM Presentation: Free Expression vs. Proactive Safety: Moderating Open Platforms at Scale

For open publishing platforms, trust and safety is about constant trade-offs. Automattic’s mission to democratise publishing puts free expression at the core, while still requiring firm, proactive enforcement to protect users and platform integrity. This session explores how Automattic is evolving its approach, and where AI is helping shift from reactive moderation to earlier, more effective intervention.

Balancing free speech principles with proactive trust and safety enforcement

Using AI to reduce signal noise and focus human review on real harm
Applying toxicity classifiers to surface emerging risks, not just policy breaches
Educational nudges as a tool to shape behaviour before enforcement is needed
Why bad actors are already using AI, and why platforms cannot afford not to

Check out the incredible speaker line-up to see who will be joining Zandy.

Download The Latest Agenda

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