Trust & Safety was built on a simple loop. Someone posts something, someone reviews it, someone gets banned. That loop is about to stop working. AI agents don't post, they act. They open accounts, make purchases, send messages and coordinate with other agents on behalf of a person who may never log in to your platform. There's nothing to review and often no one to ban. Most teams are getting ready for the wrong change: they're planning for more content and faster review, when the real shift is that the thing they review is disappearing. Join this session to learn:
Session details to be announced.
Trust & Safety is still often viewed as a cost centre, making it difficult to secure investment and executive buy-in. Leading organisations are reframing safety as a driver of growth, retention and brand trust. Success requires clear metrics, measurable outcomes and stronger alignment with business objectives. Join this session to learn:
Session details to be announced.
Meta's transition towards AI-driven content moderation offers valuable insight into how moderation systems are evolving at scale. This session will explore the shift from manual review to AI-assisted enforcement, the lessons learned along the way, the ongoing role of human oversight, and the impact these changes are having on reducing online harms. Join this session to hear:
As social media bans and age-based restrictions accelerate globally, platform leaders are at the forefront of implementing them in real world environments. This session explores how platforms are implementing new requirements while balancing safety, compliance and user experience. Join this session to learn:
Many harmful user experiences are preceded by behavioural signals that platforms can identify and act upon. This session explores how risk detection models can support earlier interventions and improve outcomes for young users. Join this session to discover:
Women, LGBTQ+ communities and other vulnerable groups continue to experience disproportionate levels of abuse online. Effective safety programmes increasingly combine product design, tailored policy interventions and targeted enforcement strategies. Come to this session to discover:
Many organisations still rely too heavily on detection and enforcement after harm has occurred. Leading platforms are moving safety upstream, embedding protections directly into product design, user journeys and platform architecture. The opportunity is reducing harm before moderation becomes necessary. Join this session to learn more on:
The most effective safety interventions are often the simplest. This case study explores how strategic friction points can reduce risky behaviours, improve user decision-making and prevent harm before enforcement is required. Join this session to learn:
As organisations face growing pressure to create safer digital experiences, product teams are often balancing safety requirements against speed, resources and delivery demands. The organisations making the most progress are those that remove friction through scalable tools, services and processes that make safety-by-design easy to adopt across every product and team. Join this session to learn more on:
Trust & Safety leaders increasingly face conflicting legal obligations, political priorities and cultural expectations. Success depends on building flexible governance models capable of adapting to divergent requirements without creating operational paralysis. Join this session to learn:
AI-driven moderation, increasing regulatory obligations and evolving online harms are forcing organisations to rethink how Trust & Safety functions are structured, resourced and measured. This interactive roundtable will explore:
From online harassment and stalking to non-consensual intimate imagery, deepfake abuse, and coordinated misogynistic attacks, women and girls continue to face disproportionate levels of harm online. This panel explores how platforms are strengthening protections and supporting vulnerable users. Come along to this session to discover:
Despite growing investment and regulatory scrutiny, many organisations continue to face challenges protecting children, young people and other vulnerable users online. This confidential roundtable will bring leaders together to discuss the interventions and partnerships driving the strongest safety outcomes, exploring:
While safety-by-design has become a core industry principle, many organisations continue to face challenges translating strategy into consistent implementation. This interactive roundtable will explore:
Session details to follow.
Trust & Safety teams are facing a new reality: managing growing volumes of risk, rapid AI adoption, tighter budgets, and increasing scrutiny from regulators, users, and executives. This panel brings together senior leaders to explore how organisations are adapting their operating models, technology strategies, and decision-making frameworks to deliver effective safety outcomes at scale while demonstrating accountability and business value. Join this session to explore: