The future of operational excellence lies in how well you connect your people to data, tools, and each other. In this session, our panellists explore how they are using mobile platforms, wearable tech, and cloud-connected tools to equip frontline workers with the right information—at the right time. 

• Blueprint for digital field enablement: mobile apps, AR, hands-free devices 
• Improving safety, productivity, and compliance through real-time access 
• Change management and user adoption strategies that stick 

Data is no longer just for machines. With connected workforce systems, companies are generating and leveraging human-centered data to improve training, scheduling, and collaboration. This session highlights how to use connected workforce tech to close skill gaps, boost retention, and optimize performance. 

• Building a connected workforce strategy: data, process, tech, and culture 
• Integrating HR, OT, and operational systems for a 360° workforce view 
• Insights into fatigue management, shift optimization, and competency modeling 
• Real-world examples of intelligent scheduling and digital training adoption 

As AI, robotics, and automation reshape the industrial workplace, how do we redesign roles—not replace them? EY and ServiceNow lead this forward-thinking session on creating a collaborative future where human talent and smart technologies work side by side. 

• The new role of the human in high-automation environments 
• Co-pilots, not replacements: how GenAI and AI assistants enhance decision-making 
• Building a talent roadmap: upskilling, digital dexterity, and culture 
• The future-of-work: Operating models and governance 

• Enriching the performance visibility of assets through data collection, exploration, and analysis 
• Utilizing data analytics to drive efficiency and productivity in multi-tiered manufacturing operations 
• Opening the door to next-generation generative and agentic AI by building out comprehensive data management 

• Leveling up asset management by utilizing real time and historical data to predict downtime, maintenance, and avoid failures 
• Learning to optimize the entire production process, finding the small actions that will generate massive improvements 
• Equipping workers to make informed decisions now, and build long-term strategies with a wealth of easily digestible information 

• Data Capture: Understanding the hardware and software integrations required to properly capture requisite data for intelligent decision making and AI modelling 
• Data Security: Examining best-practices approaches to securely store and call upon the wealth of data needed for intelligent decision-making processes 
• Value Generation: Discussing real-world utilization of world-class data science to provide actionable insights, generate AI programs, and build powerful visualization platforms. 

Bharathi Rajan

Vice President - Enterprise Data, Insights & Applications
Swire Coca-Cola

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• Accelerating digitalization with 5G private networks to streamline processes and improve efficiency 
• Enabling real-time data exchange for critical applications like predictive maintenance, autonomous operations, and worker safety monitoring 
• Connecting your workforce and infrastructure to facilitate autonomous operations, predictive maintenance, and improved decision-making

• Modernize your operations with intelligent automation and cloud computing powered by industrial private wireless networks 
• Speed up processes, lower operating costs and improve quality with intelligent business applications that connect your production lines over a 5G network 
• Keeping your teams safe and connected with ruggedized 5G devices 

• Connecting your data and gaining greater insights on optimization with 5G 
• Connecting and analyse data streams from a wide range of assets from IIoT devices to CCTV cameras and AGV’s 
• Creating digital twins of your factory environment to drive productivity and efficiency improvements  

• Revolutionizing asset management with AI driven predictive maintenance 
• Leveraging the power of AI and ML to predict equipment failures 
• Achieving enhanced reliability-centered maintenance to provide more accurate and timely insights into equipment health 

• Creating a unified view of business data to improve collaboration and business decision making 
• Enhancing data analytics capabilities with centralized data foundations 
• Shifting to a data centric approach to enhance productivity and discover new opportunities for optimization and growth 

Jan Shumate

Engineering & Construction Solutions/Corp Manufacturing Automation Transformation
Eastman

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Keith Parker

Engineering Design Digitization Manager
Eastman

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• Analysing visual data in real-time to enable proactive safety measures 
• Automating defect detection on production for quality control 
• Analysing video feeds to detect hazards and identify unsafe behaviour 

• Integrating people, process technology and data to achieve intelligent process automation  
• Overcoming unstructured data using intelligent automation  
• How do you automate end to end processes?  
• Using Gen AI to automate the creation, optimization and analysis of Standard Operating Procedures (SOP's)  

Jon P. Atienza

Director, Intelligent Automation
The Coca-Cola Company

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• Explore how Generative AI Copilots and AI Agents are empowering frontline workers across manufacturing and other industries.  
• Learn how AI-powered connected worker technology is enhancing onboarding and enabling learning in the flow of work.  
• See how Generative AI is driving more efficient upskilling and reskilling for frontline teams. 

• Developing vendor selection criteria aligned to project goals and long-term needs 
• Overcoming the unfamiliarity of corporate IT when deploying connectivity solutions in plant environments 
• Discussing deployment challenges around change management, permitting and available labor 
• Managing your vendors post-install to mitigate risks

Douglas Michael McDowell

Solutions Center Manager
LyondellBasell

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• Unify your connected workers on one communication platform with push to talk solutions 
• Achieve game changing operational efficiencies and enhance team connectivity 
• Connect globally in real-time to drive productivity and speed-up workflows 

AI is everywhere, in every sales pitch, boardroom conversation, and strategy document. But as vendors flood the market, how do organizations separate signal from noise? This panel brings together seasoned industry leaders and innovation experts to unpack what actually works, what to ignore, and how to move at the speed of innovation without sacrificing trust or impact. 

Martin Gonzalez

Innovation & Technology Principal
BP

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Mike McFarlane

Member Board of Trustees
AI Applied consortium

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Konrad Konarski

Chair
AI Applied consortium

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• Evaluating the most mature application areas of AI in construction 
• Revolutionizing the way we build with artificial intelligence 
• Examining practical examples and real-world use cases 
• Considering the results: bringing a cultural shift with tech-enabled EHS management 

• Exploring how digital twins can transform business intelligence and provide actionable insights 
• Real-time monitoring of asset health to find anomalies and drive proactive responses 
• Connecting frontline workers to information to enhance incident response time