The #1 CX Forum in Australia
Experience the Most Valuable Gathering Across The
Entire Customer Experience Ecosystem
August 13 - 14 2025
| Marvel Stadium, VIC
Bree Sharman
Head of Marketing, Digital & Brand South East Water
Marketing Program
10:50 AM Case Study: South East Water’s Digital Engagement Strategy: Encouraging Behaviour Change To Drive Digital Adoption
South East Water is maximising marketing channels to shift customer behaviour towards digital, in turn reducing costs and improving satisfaction. Join this session to explore how they are encouraging digital adoption and setting the stage for a more efficient, customer-first future.
- Marketing strategies to drive digital self-service and streamline operations
- Selling the benefits of digital for mutual business and customer benefit
Check out the incredible speaker line-up to see who will be joining Bree.
Download The Latest Agenda
