The #1 CX Forum in Australia
Experience the Most Valuable Gathering Across The
Entire Customer Experience Ecosystem
August 13 - 14, 2025
| Marvel Stadium, VIC
Nate Serravite
Head of Marketing Too Good to Go
Marketing Program
11:40 AM Fireside Chat: Building Authentic Brand Presence Through Community Connection
Immersing in community culture, shaping a brand voice that naturally participates in conversation and striking the right balance of engagement with communities is a challenging task that requires a keen awareness of your purpose and positioning as a brand. Join and listen to experts from diverse organisations as they explore:
- Building trust by showing up consistently and authentically within communities
- Navigating conversations by listening first and joining in with genuine intent
- Defining clear boundaries for engagement that align with your brand’s tone and values
Check out the incredible speaker line-up to see who will be joining Nate.
Download The Latest Agenda
