Björn Kaps

Björn Kaps

Director Regulatory European Union eBay
Björn Kaps

Björn Kaps leads EU Regulatory at eBay, where he focuses on translating complex regulatory requirements into practical, scalable solutions for buyers and sellers. His work is centered on making regulations applicable at marketplace scale — building trust and effective platform responsibility while avoiding unnecessary complexity and red tape. He brings more than 15 years of e-commerce and marketplace experience across eBay, idealo, real.digital and t-online, with leadership experience across the full digital platform value chain — from commercial strategy, revenue operations and marketing, content and product data, to product, customer experience, payments, risk management and governance. This operational background shapes his approach to regulatory: considering not only what platforms need to comply with, but how requirements can be translated into solutions that work for consumers, sellers and marketplaces in practice. His work today sits at the intersection of regulation, technology and marketplace operations, with a particular interest in how smart platform responsibility can enable cross-border commerce, entrepreneurship and the circular economy while keeping digital marketplaces trusted, simple and scalable.

Conference Day One - 23rd March 2027

11:30 AM Panel Discussion – Product Design Under Scrutiny: DMCCA, Digital Fairness and Online Choice Architecture

Regulators are increasingly looking beyond what platforms disclose to consider how user journeys are designed. For legal and compliance teams, the challenge is supporting growth and usability while helping product teams understand how consumer protection requirements may affect particular features. This panel will examine how platforms are responding to the DMCCA and evolving EU digital fairness policy, rethinking online choice architecture and embedding compliance into product design.

• Translating consumer protection requirements into practical product and design decisions.
• Reviewing whether existing features and user journeys align with evolving regulatory expectations.
• Integrating legal and compliance input throughout the product-development lifecycle. 

Check out the incredible speaker line-up to see who will be joining Björn.

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