Conference Day One - 23rd March 2027
Morning Plenary Sessions
8:00 am - 8:30 am
Registration and Breakfast
8:45 am - 9:00 am
Chair’s Opening Remarks
Nick Seeber -
Digital Regulation Global Lead,
Deloitte
9:00 am - 9:30 am
Opening Panel Discussion – The Global Digital Rulebook: Where Things Stand
Helen Wong -
Director and Associate General Counsel,
WhatsApp
Adam Ingle - Head of Policy, LEGO Digital Play
Digital regulation is evolving rapidly across the EU, UK, US and beyond, creating an increasingly complex landscape for global platforms. This panel will unpack the most consequential legislative, policy and enforcement developments from recent months. Speakers will examine where regulatory approaches are converging, where they remain distinct and what platforms need to prioritise as a result.
• Understanding the latest developments across key global markets.
• Comparing how regulatory priorities differ across jurisdictions.
• Prioritising the changes requiring platform attention and action.
9:30 am - 10:00 am
Session reserved
10:00 am - 10:30 am
Panel Discussion – Consumer Law Comes to the Front Line: UK and EU Hot Topics for Digital Platforms
John Davidson Kelly -
Partner, UK – Global Head of Media & Entertainment,
Osborne Clarke
Helen Kennedy-Shamir - Chief Legal Officer, Checkatrade
Freddie Law - Senior Regulatory Counsel, Roblox
Josephine Hopkins - Deputy General Counsel- Platform and Consumer, Just Eat Takeaways
Konstantin Ewald - Head of Tech, Media and Telecommunications, Osborne Clarke
Consumer law is quickly becoming one of the most active pressure points for online platforms. This scene-setting session will cut through the noise around the DMCCA and the proposed EU digital fairness agenda to show where regulation is heading, where scrutiny is most likely to land and what platform legal teams should prioritise now.
• Understanding the consumer-law pressure points most relevant to platforms.
• Identifying which user journeys are most exposed.
• Rationalising overlaps between consumer protection requirements and broader platform regulations.
Sponsored by: Osborne Clarke
Morning Break
10:30 am - 11:00 am
Morning Networking Coffee Break
Morning Tracks
Track A - Child Safety and Consumer Protection
11:30 am - 12:00 pm Panel Discussion – Product Design Under Scrutiny: DMCCA, Digital Fairness and Online Choice Architecture Gwen Morvan - Senior Legal Counsel, SynthesiaBjörn Kaps - Director Regulatory European Union, eBay
Krithika Dutta - Senior Legal Counsel, Temu
Camilla Gerosa - Head of Product Legal & Public Policy, Bending Spoons
Regulators are increasingly looking beyond what platforms disclose to consider how user journeys are designed. For legal and compliance teams, the challenge is supporting growth and usability while helping product teams understand how consumer protection requirements may affect particular features. This panel will examine how platforms are responding to the DMCCA and evolving EU digital fairness policy, rethinking online choice architecture and embedding compliance into product design.
• Translating consumer protection requirements into practical product and design decisions.
• Reviewing whether existing features and user journeys align with evolving regulatory expectations.
• Integrating legal and compliance input throughout the product-development lifecycle.
Track A - Child Safety and Consumer Protection
12:00 pm - 12:30 pm Fireside Chat – The EU KIDS Act and the New Age-Assurance Challenge
The EU KIDS Act places age assurance at the centre of the push for safer, age-appropriate online experiences. This fireside chat will examine how platforms can choose and apply proportionate methods across different services, features and levels of risk, while managing privacy, inclusion and user experience.
• Determining where age verification, age estimation or another assurance method is proportionate.
• Assessing providers against accuracy, privacy, accessibility and circumvention risks.
• Building a clear evidence base to justify decisions and demonstrate effectiveness.
Track B - Compliance Operations
11:30 am - 12:00 pm Panel Discussion – Beyond the Risk Assessment: From Findings to Action Tom Akhurst - Global Content Compliance Analyst, XCurtis Barnes - Senior Compliance Manager, Content & Safety Compliance Function, TikTok
An assessment is only one component of the risk-management system emerging across the OSA, DSA and related regimes. Without defined thresholds, named decision-makers, funded controls and ongoing assurance, even robust analysis can become an ornamental compliance output. This discussion examines how platforms build a cohesive, auditable framework that turns findings into operational action.
• Defining rating thresholds, decision-makers and formal risk-acceptance routes.
• Connecting findings to funded controls, named owners and leadership escalation.
• Building ongoing monitoring, independent assurance and cross-market regulatory reporting.
Track B - Compliance Operations
12:00 pm - 12:30 pm Fireside Chat – Approaching 45 Million Users: Preparing for VLOP Obligations Before Designation Sabrina Tozzi - Head of EU/UK, Regulatory & International Legal, RobloxNadia Arid - Associate General Counsel - Product, Reddit
Tom Evans - Of Counsel, Wilson Sonsini
For platforms approaching the DSA's 45 million monthly EU user threshold, preparation needs to begin well before formal designation. Focusing on the critical 12–18-month run-up to VLOP status, this fireside chat will explore how legal and compliance teams can strengthen governance, build evidence readiness and prepare internal stakeholders before regulatory expectations increase. Speakers will share practical lessons on what to build early, where teams typically underestimate the work involved and how to avoid last-minute compliance pressure.
• Preparing internal governance for VLOP-level scrutiny.
• Building evidence, audit and reporting processes before designation.
• Understanding where teams underestimate the operational lift.
Sponsored by: Wilson Sonsini Goodrich & Rosati
Lunch
1:00 pm - 2:30 pm
Networking Lunch
Afternoon Tracks
Track A - Platform Content and Safety
2:30 pm - 3:00 pm Case Study – Inside Patreon: Scaling AI-Assisted Content Moderation Seshma Kumararatne - Associate General Counsel, PatreonRyan Changes - Director of Program Management, Trust & Safety, Patreon
Travis Reed - Head of Platform Policy, Patreon
Track A - Platform Content and Safety
3:00 pm - 3:30 pm Case Study – Inside Snap’s My AI: Privacy, Safety and Regulatory Scrutiny Shannon Leong - Associate General Counsel, AI, AR & SPECS Product, Snap Inc.AI chatbots are under sustained regulatory and legal scrutiny over how they interact with users, particularly children, teens and vulnerable individuals. Using Snapchat's My AI as a case study, Shannon Leong, Associate General Counsel, AI, AR & SPECS Product at Snap, will examine how platforms can communicate privacy protections, product limitations and user responsibilities. Shannon will explore learnings as to what product design and disclosure decisions are likely to withstand challenge from regulators and in court.
• Evidencing My AI's privacy safeguards and safety guardrails to regulators.
• Framing capabilities, limitations and responsibilities clearly, particularly for minors.
• Addressing scrutiny around self-harm, companion dynamics and chatbot disclosures.
Track B - Privacy and Data
2:30 pm - 3:00 pm Panel Discussion – The Data Decision: Privacy, Safety and EU E-Evidence Bruno Miranda Antonio - Senior Legal Counsel, Riot Games
User data is increasingly central to how platforms identify harm, enforce content policies and demonstrate compliance. Seven months on from the introduction of the EU E-Evidence Regulation, this session explores how organisations are managing new cross-border data disclosure requirements in practice, the impact on request volumes and workflows, and the key lessons emerging as teams balance disclosure obligations with privacy, safety and data governance requirements.
• Assessing early lessons from EU E-Evidence implementation.
• Evaluating changes in cross-border request volumes and workflows.
• Balancing disclosure obligations with privacy and safety requirements.
Track B - Privacy and Data
3:00 pm - 3:30 pm Case Study – FaceCheck vs GDPR: When Safety Innovation Hits a Regulatory Wall Brandon Kerstens - Associate General Counsel and Chief Privacy Officer, Match Group
Tinder's FaceCheck was built to solve a clear safety problem: helping verify users and reduce scams, impersonation and offline harm. But when Match Group tried to bring the tool to Europe, a year-long engagement with Ireland's DPC ended in a regulatory deadlock under GDPR. In this case study, Brandon Kerstens, Associate General Counsel and Chief Privacy Officer, will share the inside story of that journey, from global regulator engagement to the contrasting outcomes in the UK and EU, and what it reveals about the difficult intersection of privacy, safety and digital regulation.
• Revealing where GDPR interpretations can limit safety innovation in practice.
• Comparing why the UK and EU diverged on the same safety tool.
• Examining how regulation can better align privacy, safety and accountability.
Afternoon Break
3:30 pm - 4:00 pm
Afternoon Break
Afternoon Plenary Sessions
4:00 pm - 4:30 pm
Panel Discussion – Protecting Children Online: Navigating a Changing Global Landscape
Adam Ingle -
Head of Policy,
LEGO Digital Play
Salomé Martin - Senior Legal Counsel, Match Group
Approaches to protecting children online are evolving across the UK, EU, Australia and beyond. This panel will explore the practical approaches platforms are considering, from age assurance to account restrictions and feature-level controls. Speakers will discuss how legal, compliance and product teams can balance child safety obligations with user experience, commercial realities and evidence of effectiveness, while considering the role of identity solutions and app stores in supporting age-based access controls.
• Assessing age assurance and access-control methodologies.
• Balancing child safety, compliance and platform growth.
• Understanding how identity solutions and app stores can support scalable, compliant age assurance.
4:45 pm - 5:15 pm
Session reserved
5:15 pm - 5:45 pm
Closing Keynote – The Road to Maturity: Building Compliance That Wins the Business
Ioanna Lykidi -
Head of Digital Regulatory Compliance,
TikTok
More controls do not necessarily mean better compliance. Platforms are navigating intersecting regulatory regimes, shifting interpretations and difficult trade-offs, often through operating models not designed for today's level of scrutiny. Drawing on hard-won lessons from more than 16 years across Google and TikTok, Ioanna Lykidi, Head of Digital Regulatory Compliance at TikTok, examines how compliance teams can meet their organisation where it is and build maturity around its real risks.
• Recognising when additional controls create complexity, not assurance.
• Turning overlapping platform risks into shared, testable controls.
• Defining ownership, decision thresholds and workable escalation routes.
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