Conference Day Two - 24th March 2027
7:00 am - 7:30 am
Digi Reg Run Club
Lace up and join your peers for a morning 5K around the iconic Twickenham Stadium!
8:00 am - 8:30 am
Registration and Breakfast
9:15 am - 9:30 am
Chair’s Opening Remarks
Nick Seeber -
Digital Regulation Global Lead,
Deloitte
9:30 am - 10:00 am
Morning Panel Discussion – The Regulatory Relationship: Building Trust, Managing Expectations and Knowing When to Push Back
Anna Dowuona-Kludze -
Online Safety Act Compliance Officer,
Meta
Charlotte Yarrow - Senior Director, Global Lead for AI, Content, and Consumer Protection, Google
What happens when regulatory expectations collide with technical realities and business priorities? Legal and compliance teams are increasingly responsible for explaining how their platforms operate, navigating overlapping global requirements, and managing relationships that can shift from supervision to investigation. This panel explores practical strategies for engaging with regulators, pushing back on disproportionate requests, and challenging assumptions without undermining long-term cooperation.
Google
• Bridging regulatory expectations with platforms' operational and commercial realities.
• Managing relationships across ongoing supervision and potential investigation.
• Challenging disproportionate requests while preserving trust and long-term cooperation.
Charlotte Yarrow
Senior Director, Global Lead for AI, Content, and Consumer Protection
10:00 am - 10:30 am
Session reserved
10:30 am - 11:00 am
Panel Discussion – Shoehorning AI into Content Regulation: Online Safety, Consumer Protection and Beyond
Telha Arshad -
Senior Counsel,
Google
Pollyanna Tassell - Director of Legal, Carwow Group
Shannon Leong - Associate General Counsel, AI, AR & SPECS Product, Snap Inc.
AI-specific regulation was designed to govern models and systems, yet growing regulatory concern centres on the content, interactions and harms of users experience. As regulators look to online safety, consumer protection, privacy and platform rules to fill that gap, platforms are increasingly being assessed through frameworks never intended for AI services. This panel explores the resulting compliance challenges, accountability questions and evolving expectations for AI-enabled platforms.
• Understanding how existing regulation is being applied to AI.
• Navigating compliance where AI defies established regulatory categories.
• Assessing gaps in content and consumer protection frameworks.
Morning Break
11:00 am - 12:00 pm
Morning Networking Coffee Break
Track A - AI Regulation and Governance
12:00 pm - 12:30 pm Presentation – The Regulatory Spray: Building Compliance Programmes with AI Kate Ross - Former GM & Associate General Counsel, Digital Safety Unit, Microsoft
As regulations multiply across jurisdictions and increasingly intersect, compliance teams must assess decisions against a growing and complex stack of requirements. AI offers new ways to build and scale compliance programmes, but it is not a catch-all solution. In this session, Kate Ross, Former GM, Digital Safety Unit at Microsoft, draws on lessons from building Microsoft's programme. She will explore where AI can map overlapping obligations and streamline compliance workflows, where human judgement remains essential and what effective adoption requires.
• Mapping intersecting requirements across a complex regulatory stack.
• Identifying where AI adds value and human judgement remains essential.
• Applying practical lessons from building an AI-enabled compliance programme.
Track A - AI Regulation and Governance
12:30 pm - 1:00 pm Panel Discussion – Defining the AI Governance Function for Digital Platforms Teodora Pimpireva - Global Head of Privacy, UNiDAYS
As platforms integrate AI across products, moderation and high-volume content ecosystems, what should the AI governance function actually own? This panel will examine where the function should sit, how it should work alongside legal and regulatory teams, and which decisions should remain with product teams.
• Defining the purpose and remit of the AI governance function.
• Dividing ownership across governance, legal, regulatory and product teams.
• Applying platform-wide rules across AI systems and high-volume content.
Track B - Investigations
12:00 pm - 12:30 pm Panel Discussion – Investigations, Appeals and Litigation: Managing the New Regulatory Reality Mark Scodie - Assistant General Counsel, TripAdvisor IncPauline Faron - Litigation Director, Vinted
As digital regulatory regimes mature, a growing number of platforms are navigating investigations, appeals and litigation. Responding effectively requires more than legal expertise alone. Litigation, regulatory and public affairs teams must work together to understand the wider policy environment, manage stakeholder engagement and prepare for external scrutiny where proceedings become public. This session will explore emerging litigation trends, practical lessons from investigations and appeals, and how cross-functional teams can coordinate legal strategy with broader regulatory and public affairs objectives.
• Understanding how consumer protection priorities are shaping investigations, appeals and litigation.
• Strengthening coordination between litigation, regulatory and public affairs teams during formal proceedings.
• Aligning legal strategy with stakeholder engagement and proportionate media outreach.
Track B - Investigations
12:30 pm - 1:00 pm Panel Discussion – When the Facts Aren’t Clear: The First 72 Hours of Regulatory Scrutiny
The first 72 hours following a serious incident, potential compliance failure or initial regulatory contact can shape everything that follows. Platforms must quickly assemble the right team, preserve evidence, establish the facts and engage regulators while information remains incomplete. This panel will examine what needs to be prepared in advance and how teams can manage those critical first hours without compromising privilege, credibility or the wider response.
• Activating the right response team, decision-makers and escalation routes.
• Preserving evidence and establishing the facts while information remains incomplete.
• Managing initial regulator engagement without overcommitting or creating inconsistencies.
Lunch Break
1:00 pm - 2:00 pm
Networking Lunch
Afternoon Tracks
Track A - Product
2:00 pm - 2:30 pm Fireside Chat – Inside the Product Counsel Role: Where Legal Meets Product and Engineering Matt Reeder - Head of Legal, Bluesky SocialHelen Wong - Director and Associate General Counsel, WhatsApp
Micheal Petrocelli - Associate General Counsel, Reddit
Product counsels are increasingly expected to spot how a single feature might engage with a breadth of regulatory requirements, often while that feature is still taking shape. Doing this well means getting into the right conversations early, understanding how product and engineering teams work and asking questions that uncover risk without bringing development to a halt. This fireside chat will explore the reality of the role, including when specialist advice is needed, where legal and engineering cultures naturally clash and how product counsel can help teams make better decisions without becoming the department of "no".
• Entering product conversations early enough to influence feature design.
• Identifying which regulations each feature or user journey triggers.
• Bridging legal, product and engineering language and risk tolerances.
Track A - Product
2:30 pm - 3:00 pm Case Study – Building Safety into the Product: Inside Spotify’s Safety-by-Default Model Jackie Rovine - Senior Legal Counsel, Regulatory Affairs and Compliance, Spotify
Online safety compliance cannot be future proofed by responding to each new regulation in isolation. In this session, Jackie Rovine, Senior Legal Counsel, Regulatory Affairs and Compliance, will share how Spotify is designing configurable safety-by-default infrastructure that can adapt across products, markets and regulatory requirements. She will unpack the cross-functional partnerships between Legal, Product, Engineering and business teams that are bringing this model to life. Jackie will share the practical challenges and lessons learned from building a scalable approach that can evolve alongside Spotify's products and the regulatory landscape.
• Embedding safety requirements into product infrastructure and development workflows.
• Building effective partnerships across Legal, Product, Engineering and business.
• Configuring controls for different products, markets and regulatory requirements.
Track B - Markets
2:00 pm - 2:30 pm Panel Discussion – Navigating the DMA: Scope, Services and Ongoing Compliance Diogo Santos Pereira - Director & Associate General Counsel- Competition and Regulatory,, MetaJindrich Kloub - Antitrust and Competition Partner, Wilson Sonsini
What does the DMA cover, and what does it mean for platforms across the market? This fireside chat will clarify how gatekeepers and core platform services are designated, the obligations that follow and the implications for business users and challengers. It will then explore where application becomes less clear, including when new features, content-based services or connected products sit within, alongside or outside a designated service. How can gatekeepers keep pace with product development while meeting regulatory expectations when the boundaries are still evolving?
• Understanding how designation shapes obligations and wider market impact.
• Assessing new features, content-based services and connected products.
• Maintaining compliance as services and regulatory expectations evolve.
Sponsored by: Wilson Sonsini Goodrich & Rosati
Track B - Markets
2:30 pm - 3:00 pm Presentation – From Compliance to Enforcement: Defending DMA and Data Act Implementation
As the DMA moves further into enforcement and the Data Act changes expectations around data access, sharing and switching, platforms must be ready to explain how complex obligations have been translated into technical and commercial decisions. This presentation will examine the evidence regulators may expect, and where platform teams should prepare for challenge as authorities test whether compliance measures work in practice.
• Evidencing interoperability, portability and access decisions to regulators.
• Documenting why implementation choices meet regulatory requirements.
• Preparing for challenges to technical, commercial and product judgments.
Afternoon Break
3:00 pm - 4:00 pm
Afternoon Networking Break
Closing Plenary Sessions
4:00 pm - 4:30 pm
From Policy to Practice: Who Owns Trust on a Platform?
Ama Walton -
General Counsel and Chief People Officer,
SoundCloud
Platform trust depends on more than a well-written policy. Decisions about content, product, enforcement and emerging technology often cross multiple teams and require difficult judgements. In this session, Ama Walton draws on her perspective as both General Counsel and Chief People Officer at SoundCloud to discuss how leaders establish clear ownership, make decisions consistently and equip teams to put their principles into practice.
- Defining who owns decisions when responsibilities overlap.
- Creating clear escalation routes for difficult trust decisions.
- Giving teams practical frameworks for consistent decision-making.
4:30 pm - 5:00 pm
Closing Panel Debate – One Platform Compliance Model: Ambition or Fantasy?
Chris Ewing -
Director and Counsel, Trust and Safety,
Take-Two Interactive Software
Siobhán Cummiskey - Senior Director of Content Policy, Regulatory Compliance, Meta
Ashmeet Wadwa - Senior Legal Counsel - Content & Safety, Bumble
Platform regulation is outgrowing the structures created to manage it, leaving Legal, Compliance and Trust & Safety with overlapping mandates but no settled model for working together. This debate asks what the next generation of platform governance should look like and whether integration, independence or a federated model offers the strongest path forward. It will examine how platforms can build clear accountability and regulatory discipline without losing Trust & Safety's ability to anticipate emerging harms and act ahead of the law.
• Defining future ownership across Legal, Compliance, Trust & Safety and Product.
• Designing accountability from legal interpretation through monitoring and assurance.
• Preserving proactive harm prevention beyond minimum compliance obligations.
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