Conference Day Two: Friday, 22nd November 2019

8:45 am - 9:15 am Conference Registration and Welcome Coffee

9:15 am - 9:20 am Opening Remarks from Conference Chair

9:10 am - 9:50 am NSLHD Case Study: “Growing our Own”, Strengthening our Workforce by Delivering Alternative Pathways into Nursing

Anthony Dombkins - Director of Nursing and Midwifery, Northern Sydney Local Health District
For the last 7 years, Northern Sydney Local Health District have been collaborating closely with the local TAFE and Universities to facilitate an alternative pathway for high school leavers wishing to enter the nursing field. Within the last 18 months this program has been further refined to deliver more effective outcomes for the community. In this session, Anthony Dombkins, Director Nursing and Midwifery for Northern Sydney Local Health District, will discuss this nursing pathway program and how its implementation has strengthened and improved local workforce capabilities for years to come.

  • Delivering transformational change in health and wellness to embed a culture of education, research and innovation across community and clinical care services
  • Mobilizing shared expertise and resources to strengthen the nursing program within the district
  • Addressing the high nursing vacancies by establishing alternative solutions for high school leavers and strengthening workforce numbers
  • Working closely with educational and research partners to maximize funding outcomes

Anthony Dombkins

Director of Nursing and Midwifery
Northern Sydney Local Health District

9:50 am - 10:30 am How to Implement Effective Workforce Policy and Development Initiatives to Meet Current and Future Community Needs

Tamara Lee - Director Workforce Policy and Development, NSW Ministry of Health
NSW health is the largest public employer of health care professionals in Australia with over 160,000 employees, workforce planning is no small task. In this session NSW Ministry of Health’s Tamara Lee will discuss rapid changes occurring in the health care sector and the strategy to develop a health workforce that is designed to be fit for purpose, with the capability to deliver the right skills in the right place and time. 

·         Ensuring NSW Health is at the forefront of developing and emerging technologies and workforce development to deliver the most effective and efficient health care 
·         Looking at processes, methodologies and outcomes to deliver the best strategic foresight
·         Future proofing the workforce through horizons scanning, monitoring supply and influencing distribution to ensure a capable future workforce 


Tamara Lee

Director Workforce Policy and Development
NSW Ministry of Health


11:00 am - 11:40 am Transformation of Logan Hospital to Deliver a Healthy, Thriving Workforce Culture

Historically, Logan ED has had a long standing history and reputation as being an undesirable place to work due its diverse and difficult background. However, in the last 3 years, Logan has transformed its reputation and now has a waiting list for their nursing staff. Co-Presenters
Kathy and Tracy will share the transformational journey of Logan to deliver a passionate, healthy workforce culture with almost 300 nursing staff and what their strategic goals are for the future as they continue to drive social change and development.
  • Implementation of the staff onboard walk around programs to introduce a supportive cultural workforce from the beginning
  • Promoting a culture of safety a transparent and accountable culture of safety
  • Cultivating a participative and supportive best practice environment that empowers and inspires leadership at every level and creates a positive workplace culture

11:40 am - 12:20 pm Mater Group Strategy ‘Towards 2025’: How to Deliver Effective Organisational Change Throughout your Workforce

Callan Battley - Chief Nursing and Midwifery Officer, Mater Health
The healthcare industry is currently experiencing a time of great transformational change, with the shifting landscape of the workforce and emerging technologies disrupting how organisations are best able to respond to the needs of their staff and community. In this session, Chief Nursing and Midwifery Officer, Callan Battley will discuss Mater Health’s ‘Towards 2025’ strategy, designed to better align organizational needs and objectives and doing so through the implementation of an effective change management solution.

  • Identifying strategic priorities in order to set realistic goals and meet expectations
  • Developing capable leaders to champion for change throughout an organisation
  • Implementing organisational objectives and creating a shared vision that focuses on authentic employee’s output

Callan Battley

Chief Nursing and Midwifery Officer
Mater Health

12:20 pm - 1:20 pm NETWORKING LUNCH

  • Designing and implementing effective models of care operationally within an organisation
  • Coordination of care across primary care, community services and hospitals that can be applied nationwide
  • Improved patient care to deliver reduced costs and better overall population health


Dr Joseph Occhino

Director Workforce Capability and Planning
Transformation Office, Metro North Hospital and Health Service


Callan Battley

Chief Nursing and Midwifery Officer
Mater Health


Tamara Lee

Director Workforce Policy and Development
NSW Ministry of Health

2:00 pm - 2:40 pm Developing a Best Practice Pathway to Enable Indigenous Australians to Enter and Remain in the Healthcare Industry

Sulal Mathai - Senior Executive Officer – Workforce Strategy and Planning, Danila Dilba Health Service
Operating in Darwin, Aboriginal controlled Danila Dilba Health Service delivers a range of primary health services to about 80% of indigenous population in the region and has created high levels of organisational engagement with over 60% of the 150 staff of Indigenous background. In this session, Danila Dilba’s Sulal Mathai will discuss the Career Pathways and Cultural Competency programs aimed at promoting the healthcare sector as a career path and delivering better and more focused health outcomes for those in the community.

  • Importance of establishing Indigenous specific healthcare services which are managed by indigenous Australians
  • Supporting young Indigenous traineeships within the healthcare sector to meet the needs of these communities
  • Strengthening leadership and staff skills to improve quality across the organisation
  • Increasing cultural competency to support staff deliver more effective health outcomes

Sulal Mathai

Senior Executive Officer – Workforce Strategy and Planning
Danila Dilba Health Service


In this session, Dr David Sykes will discuss how the Centre for Dementia Learning, Dementia Australia is working with providers to address the challenges they face to improve the quality of dementia care.

  • Understanding the issues within the industry and working to address these
  • Assisting aged care providers to develop and implement effective models of care
  • Working with leadership teams to create a positive culture which achieves strong staff engagement and quality outcomes for consumers

Dr David Sykes

Director, Centre for Dementia Learning, Learning & Development
Dementia Australia

3:50 pm - 4:20 pm Results From a Two Year Trial of a ‘ Whole-of-Person’ Approach to Improve Retention of Health Professionals Working in the Rural Public Sector Health

Dr Cath Cosgrave - Research Fellow, Nursing and Allied Health Rural Workforce, Department of Rural Health, University of Melbourne
Rachael Cooper - Project Worker, East Grampians Health Service
In this session co-presenters Dr Cath Cosgrave and Ms Rachael Cooper will demonstrate how Dr Cosgrave’s ’whole-of-person’ retention improvement framework has delivered results in attracting, recruiting and retaining a rural allied health and nursing workforce at East Grampians Health Services in rural Victoria. The presentation will cover the development of the framework, the co-design process and the key results and challenges.

  • The need to build organisational understanding about the complexity of retention and the importance of a whole-of-person approach
  • The need for data: baseline, retention targets by career stage, appropriate turnover tracking measures, and the tools and measures developed to support this work
  • Developing and implementing an early career support program for allied health staff to increase their professional and personal satisfaction
  • Implementing a career planning process for nursing and allied staff to thrive in a rural environment
  • The importance of and challenges in supporting social connection and community belonging of new workers
  • The Challenges of implementing a complex cultural change process and sustainability

Dr Cath Cosgrave

Research Fellow, Nursing and Allied Health Rural Workforce, Department of Rural Health
University of Melbourne


Rachael Cooper

Project Worker
East Grampians Health Service

4:20 pm - 5:00 pm Developing Frameworks to improve Workforce Culture and Staff Retention

Gaynor Stevenson - Executive Director of Nursing and Midwifery, South West Healthcare
In this session, Executive Director of Nursing and Midwifery Gaynor Stephenson will discuss how to best design and implement frameworks to improve workforce culture and staff retention across organisational operations.

  • Strengthening the existing culture that attracts, supports and retains high caliber staf
  • Identifying and developing leadership throughout the organization
  • Implementation of contemporary, robust and evidence based models of care across all services

Gaynor Stevenson

Executive Director of Nursing and Midwifery
South West Healthcare

5:00 pm - 5:00 pm Closing Remarks from the Conference Chair