PEOPLE, PROCESSES, DATA & TECHNOLOGY:
UNLOCKING OPPORTUNITIES IN LEGAL OPERATIONS

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Nicole Boehler

Director of Legal Operations Europe Autoliv

Agenda Day 2

1:55 PM THINK TANK (EXPERT): THE HEART OF THE MATTER – MANAGING AND NURTURING RELATIONSHIPS WITH YOUR OUTSIDE COUNSEL

Are outside counsel members of the internal team? It is certainly a debatable topic, but the fact remains that the relationship between them and legal operations professionals is vital. Nevertheless, tension can build up very easily with such proximity, especially when it comes to fee negotiations or misaligned expectations. Lack of transparency can lead to missed deadlines or inefficiencies for instance, while misunderstood timelines or deliverables may result in a breakdown of trust. For this reason, it is of crucial important to build, maintain and nurture these relationships to ensure the best results are being achieved.

- Learn to define roles, responsibilities, and deliverables upfront and clarify protocols and response times from the get-go

- Weigh in on the importance of establishing regular check-ins and status updates, and the benefits of using collaborative tools for transparency, real-time info and open (and two-way) feedback

- Discover methods for maintaining mutual trust and transparency, as well as performance management to ensure collaboration is always as productive as possible

Check out the incredible speaker line-up to see who will be joining Nicole.

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