Essential Track Day One: Wednesday, 14th October 2020

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John Rolfe

Head of Elders Home Loans
Elders Home Loans

KEY THEME: AUTOMATION AND DIGITALIZATION 

9:10 am - 9:40 am Go Digital or Bust: How To Define And Build A Digital Strategy For Success.

Farooq Fasih Ghauri - Managing Director, Netsol

The integration of digital technology into all areas of a business, fundamentally changes how organizations operate and deliver value to customers. It's also a cultural change that requires organizations to continually challenge the status quo in order to be adaptive and keep up with digital market trends.

Some of the examples why the digital transformation is considered valuable is

-             Better understanding and lower costs associated with managing and growing customer experience/support

-             Quicker and efficient operational processes including workforce mobility

-             Enabling new digital business models and being able to provide alternate services

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Farooq Fasih Ghauri

Managing Director
Netsol

With an Open Banking just around a corner, it is important to understand what impact it is going to have on financial businesses in Australia. Some organizations find it to be a revenue growth opportunity, whether others cannot see a way to capitalize on it. Listen to industry leaders discussing that problem in detail.


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Marielle Yeoh

Chief Financial Officer
PEXA

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Andrew Di Giovanni

Head of Retail Credit
Macquarie Group

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Joanne Edwards

Chief Data and Risk Officer
Wisr

10:10 am - 10:20 am Break / End of Essential Track

10:20 am - 2:00 pm Are you a premium digital pass holder? Email us at enquire@iqpc.com.au for your premium digital experience kit