The Personalisation Paradox
Delivering AI Powered Relevance Without Intrusion
3 - 4 November 2026 | Hilton Kensington, London
George Cairns
Head of Product Personalisation Lloyds Banking Group
With over 20 years of experience in marketing, strategy, analytics, product management, and digital transformation, George is a senior transformation leader who drives innovation and growth. As the Head of Product for Personalisation at Lloyds Banking Group, he is accountable for managing a large transformation portfolio that delivers cutting-edge data and personalisation capabilities across a variety of channels and products, enhancing customer satisfaction and loyalty.
Check out the incredible speaker line-up to see who will be joining George.
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