The Personalisation Paradox
Delivering AI Powered Relevance Without Intrusion
3 - 4 November 2026 | Hilton Kensington, London
Yogesh Sharma
Director, Global CRM Marketing Western Union
Conference Day Two - Wednesday 4th November
11:30 AM GROUP B: What Does “Good Personalisation” Actually Look Like Today?
Explore what fellow peers believe makes a good personalisation strategy in the age of AI, privacy concerns and rising customer expectations
Check out the incredible speaker line-up to see who will be joining Yogesh.
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