It’s easy to get excited about the potential of Connected Worker technology but much more difficult to fully realize the benefits. For every digital transformation success there are often multiple failures, especially when companies take a “technology first” approach. So how can you get more out of your Connected Worker technology?

Since 2017, Sean Barnes, Vice President of Corporate Operations at Nine Energy Service has led the Human Resources and IT teams, and in 2021 he acquired the Safety, Transportation, and ESG teams. In this interview, Sean offers advice on:

• What he think works best when companies are getting started with a Connected Worker strategy
• Why engaging workers so important in this process
• How to engage people in the process
• The role of leadership in establishing the right corporate culture
• And what’s on his radar for 2022

Oil and gas companies have been implementing Connected Worker solutions to better connect frontline workers to digital resources to drive efficiency, increase employee retention, and harness the knowledge of their most valuable resource: their people.

But, Connected Worker technology currently lacks standardized approaches in the field. Organizations must find their own way through the digital minefield. Excitement often turns to disillusionment if technology fails to live up to its expectations to make lasting, sustained change to frontline work.

So, how can oil and gas companies better harness the benefits of a Connected Worker program?

This industry report, produced in the lead up to Oil and Gas IQ’s Connected Worker Summit, harnesses insight from speakers at our recent events and our advisory board of senior digital and transformation professionals to identify common sources of Connected Worker project failure and key factors that can help you pave the way to success.

With Insights from:

As companies ramp up their digital transformation efforts, it can be easy to get distracted by the latest technology fad or shiny piece of equipment. While machine learning, data analytics, augmented reality, wearable tech, mobility, and more, hold enormous potential to transform business operations, they must be adopted by users to realize the benefits.

But therein is the challenge for many companies. How do you make sure users get on board?

Start by designing for them, says Remi Raphael, Vice President of Digital Transformation at EDF Renewables North America, adding that you have one shot to make a ‘technology first impression.’

In this interview, Raphael shares some of the lessons learned from his experience on epic failures and how they’ve inspired a radically new way of engaging with the business by putting empathy with users at the forefront of digital transformation.

Every year at Chevron Phillips Chemical Company, workers fill out an average of 75,000 safe work permits. Historically, the problem was that these paper-based forms were largely manual, metrics and data had to be collected by hand, and it was difficult to maintain standards across the company’s global network of plants.

A few years ago, the company set about to change that. It launched a company-wide field app for electronic work permitting. But, the project path wasn’t completely straightforward.

In this interview, Ryan Tsamouris, Solutions Architect, Connected Worker at Chevron Phillips Chemical Company, discusses the challenges and lessons learned during this connected worker field app project, what he wishes he’d known at the start of the project, and his advice to others embarking on a similar journey.

French oil giant TotalEnergies operates oil and gas production facilities, refining and chemicals sites, and service stations throughout the globe. Last year, the company launched the industry’s first internet enabled helmet to help plant workers carry out complex procedures. The helmet leaves workers with their hands free but enables them to communicate with remote subject matter experts.

Over a year since the first deployment, where are they now and where are they going?

In this interview, Eric Duchesne, Senior Vice President, Manufacturing & Projects at Total offers his perspective on what it took to make their Connected Helmet program a success, talks about lessons learned and reflects on the challenges the year ahead will bring.

Download this interview to:

• Get insight into the challenges that TotalEnergies had to overcome to make their Connected Worker helmet a success
• Learn about the company's plans for the upcoming year including how it plans to use data analytics for prescriptive maintenance and its plans to lower its carbon and methane emissions
• Understand what leading oil and gas companies are doing in the field of Connected Worker
  

The operations of Flint Hills Resources, based in southern Texas, process more than 340,000 barrels of oil a day and produce a variety of products including jet fuel, gasoline, diesel, and the petrochemicals used in carpets, clothing, and tires.

Recorded during The Connected Worker online event series, in this webinar, Brook Vickery, Vice President & Manufacturing Manager at Flint Hills Resources shares how the company has leveraged cutting edge connected worker technology to radically transform operations in engineering design, construction and maintenance. Brook also discusses:

• Digital tools that can enhance productivity in construction and maintenance such as 3D Models, the ProCore App, Lean Kits and Mobile enabled CMMS.
• Design tools that enable better productivity such as MS Teams, Laser Scanning and Blue Beam.

Watch the recorded webinar now...

Advances in technology have revolutionized all aspect of business operations. One area where technology is making a significant impact is in workplace health and safety. No longer merely about box ticking and written procedures, the smart application of new technology is enabling companies to improve safety by radically transforming operations to keep people out of harm’s way and to better understand and predict potential safety risks.

Download this latest report to:

• Gain insight into how leading companies such as Amazon, E.ON and TotalEnergies are actually using digital tools for the next level of insight to reduce workplace incidents, drive compliance and create more resilient business operations
• Learn how drones, robotics, wearable technology and more are shifting the dial on worker safety to enable the next level of EHS performance
• Understand what it takes to build a truly resilient safety culture that takes advantage of leading edge technology

Download this new insight now and find out how Connected Worker Technology is reshaping today’s business landscape and why COVID-19 has made such a big impact.

Even before COVID-19 sent most of the world’s economies into lock down and forced business managers to pivot to new business operating models, digital technology was already transforming the way that frontline workers do their jobs. But the shock waves from the global pandemic sent companies scrambling for new ways to keep their frontline workers safe - while at the same time ensuring business continuity and operational resilience.

Connected Worker technology is helping many companies maintain their critical operations right now –keeping workers safe while at the same time saving businesses time and money. Those that haven’t digitized their frontline workers are struggling as they face the demand for social distancing and remote work brought on by COVID-19. Global business leaders recently shared their experiences during the Connected Worker online event series.

Download 'How COVID-19 is Accelerating the Adoption of The Connected Worker' now to learn more.

The relentless pressure on operational efficiency has driven the oil and gas industry to focus on improving the effectiveness of its workforce - connecting frontline workers to information so they can make faster, better decisions. This exclusive interview with Brent Kedzierski, Head of Learning Strategy & Innovation at Shell, discusses the work Shell is doing and how humans fit into the new digitally-focused, automated oil and gas industry of the future.

Download your copy today to read how Shell:

• Are connecting the plant, field, and the worker -- and the impact its having on their operations
• Are using intelligent automation technologies to drive simulation and digital-based learning as a strategic capability
• Are delivering real time dynamic connectivity between people, process, data and technologies that can present a step change in safe and reliable performance
  

This presentation was recorded live at the Connected Worker online event series -  Connected Worker: Food and Beverage Manufacturing 

Building Resilience Post COVID-19: Keeping Your Frontline Workers Safe, Mobile and Efficient

During this online presentation, our industry leading speakers discuss:

• Can food and beverage manufacturing plants be pandemic resilient?
• Maximizing production - while minimizing the number of people onsite
• Adapting to the new reality: building agility and flexibility into your operations
• What activities should be performed remotely, so that managers and supervisors do not have to be constantly onsite?
• How can we share knowledge and transfer information while reducing physical interaction?
• Leveraging the expertise of your more experienced workers - regardless of their physical location
• Exploiting technology, automation and process change to increase compliance and accountability

Your presentation speakers:

Shelley Morton, Independent F&B Industry Consultant
Matt Cadogan, Head of Environment, Health & Safety, Suntory Beverage & Food Great Britain and Ireland
Taoufik Arif, Vice President, Digital Manufacturing & Innovation, Olam
Adriana Graham, Sr. Director Information Technology, Tyson Foods
Moderator: Alexandre Leclerc, CEO, Poka

This presentation was recorded live at Connected Worker: Food and Beverage Manufacturing

The Connected Worker at Nestle Purina PetCare: Digital Manufacturing Transformation

Terry LeDoux, VP Digital Manufacturing, shares how Nestlé Purina’s digital transformation is making connected teams a reality. As a digital thought leader, Terry and his team will talk about their vision for connecting every worker across their 20+ plant network in North America and beyond. In this insightful presentation Terry will share the ‘big idea’ and how they are delivering on this vision.

• What does a connected worker strategy mean to Nestlé Purina?
• How can technology help produce safe, quality food while keeping workers safe as well?
• How does digital collaboration contribute to productivity and Nestlé’s Continuous Excellence strategy?
• How has putting a digital device in every workers’ hand affected productivity and shop floor culture?

As you ask more of your front-line teams than ever before, its critical to arm them with the methods and technologies to support them through this crisis and beyond. Were you ready? What is your connected worker strategy for the ‘new normal’? You know that ownership by your shop floor teams is required to make any continuous improvement program successful. But how can you engage everyone on the floor to own the outcomes? Especially in today’s socially distanced environment, a connected-worker strategy that empowers each associate with a digital identity is not only a game changer but a requirement.

Terry LeDoux, VP of Digital Manufacturing, Nestle Purina