Alice Goguen Hunsberger

This interactive workshop will equip attendees with the practical strategies and insights needed to become powerful advocates for Trust & Safety within their organisations and across the industry. Rachel Kowert is a research psychologist, award winning author, and globally recognized leader facilitating global policy and product development focused on mental health and T&S in video games, Alice is a Trust & Safety leader with over 15 years of experience across the industry, known for building inclusive and robust T&S and Community functions from the ground up. Here they’ll delve into effective approaches for evangelizing T&S principles, fostering a culture of responsibility, and ensuring T&S is recognized as a fundamental component of product development and user experience.

• Evangelizing the T&S mandate: Learn how to effectively communicate the value and necessity of your work to leadership, cross-functional teams, and the wider organization.
• Explore the symbiotic relationship between Policy, Education, and Tooling. Discover how these three pillars can be strategically leveraged to build robust and scalable Trust & Safety programs.
• Scaling digital Leadership and understanding effective methods for providing education and training at scale, ensuring that digital leaders across all departments understand their role in upholding Trust & Safety standards.
• Promoting T&S as a core function to be recognized as a vital investment that drives user growth, brand reputation, and long-term business sustainability.
• Building cross-functional alliances: Discover best practices for collaborating with across the Trust & Safety ecosystem
• Have your voice heard: Examining how you can become a thought leader within the space and have your voice heard