Jan Eissfeldt

New approaches like “Community Notes” are shifting moderation from a centralised function to a collective one. By giving users tools to shape their own safety, platforms are exploring whether communities themselves can become effective moderators. This session will examine how these models work in practice, and what they mean for the future of T&S.

• Building product features that empower users to take control of their safety
• Community Notes and self-moderation: strengths, risks, and lessons learned so far
• Using community inputs to surface trends and patterns in harmful behaviour
• Evaluating the effectiveness of decentralised moderation versus traditional models
• What community-driven safety could mean for the future of platform trust

As one of the world’s most widely used information sources, Wikipedia plays a critical role during election cycles. Ensuring knowledge integrity against coordinated manipulation and bad-faith actors has become an urgent challenge. This session will explore how Wikipedia building safeguards into its processes and products to safeguard future elections, and what other platforms can learn from its approach.

• Protecting knowledge integrity within high-stakes election contexts
• Anticipating and countering coordinated campaigns from bad-faith actors
• The role of AI - both as a potential threat and as a tool for defending integrity
• Lessons platforms can take from Wikipedia’s model of open, community-driven trust