Luke Mitsi

Trust & Safety teams face the urgent challenge of responding to critical incidents in real-time. This panel will delve into the complexities of robust incident response frameworks and the challenges of cross-platform investigations. Developing and refining incident response protocols to effectively address high-stakes events, ensuring rapid detection, assessment, and mitigation

• Discussing current strategies and tools employed by platforms to counter threats, fraud and harms, and how these efforts adapt to new tactics and emerging threats
• Exploring the role of digital fingerprinting and hashing technologies in identifying and preventing cross-platform spread of known harmful content
• Addressing the legal, technical, and operational challenges that hinder seamless data sharing and collaboration between platforms, which is crucial for disrupting coordinated harmful activities and preventing "platform hopping."
• Highlighting the critical need for increased partnership between tech companies, law enforcement, government agencies, and civil society organisations to build a more unified and effective front against severe harms.