Stephen Dunne

VP, Client Services ModSquad

Conference Day Two - Wednesday 25th March 2026

11:50 AM When AI Is Perfect, Why Do We Still Need Humans?

As AI becomes faster, cheaper, and increasingly accurate, it’s tempting to imagine a future where Trust and Safety can be fully automated. But platforms know that reality is messier. From cultural nuance and community trust to accountability and ethical judgment, humans remain central to safe digital environments. This panel brings together platform, AI and moderation leaders to explore how content moderation and community management have evolved - and why achieving the right blend of AI and human expertise is critical for long term success at scale.

Check out the incredible speaker line-up to see who will be joining Stephen.

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