Australia' Only Conference Dedicated To  Mitigating & Managing Financial Crime, AML & Fraud

25 November, 2020 | Mercure Sydney Central, Sydney, NSW

Anthony McGrath

EM Fraud & Investigations IAG

Conference Day Two: Wednesday, 19 February 2020

Wednesday, February 19th, 2020

11:40 AM How IAG Is Developing A Fraud Intelligence Model To Lead Risk-Based Decision Making And Reduce Risk Across The Board

Insurance is moving towards light touch, frictionless transactions, but as part of meeting customer and stakeholder expectations, fraud detection and response needs to be watertight, non-invasive, and timely. IAG is undertaking a transformational project for an intelligence led model to use data as a decision making support tool. The project will assess how best to align investigations and processes with regulatory compliance as well as customer expectations, amidst the criticism of insurers taking too long to assess claims:

  • Control mechanisms that balance the integration a fraud detection system within the requirements of regulation, internal business units, consumers, and executives
  • Building people capabilities that can properly leverage and power data-driven intelligence and establish quality situational awareness
  • Fitting a fraud detection and response approach more seamlessly into broader corporate strategy to limit the consequences of fraud across the business
  • How to adapt a business model and environment holistically with increased resistance to fraud with speed, appropriate level of response, and cost effectiveness

Check out the incredible speaker line-up to see who will be joining Anthony.

Download The Latest Agenda