Insurance is moving towards light touch, frictionless transactions, but as part of meeting customer and stakeholder expectations, fraud detection and response needs to be watertight, non-invasive, and timely. IAG is undertaking a transformational project for an intelligence led model to use data as a decision making support tool. The project will assess how best to align investigations and processes with regulatory compliance as well as customer expectations, amidst the criticism of insurers taking too long to assess claims:
Control mechanisms that balance the integration a fraud detection system within the requirements of regulation, internal business units, consumers, and executives
Building people capabilities that can properly leverage and power data-driven intelligence and establish quality situational awareness
Fitting a fraud detection and response approach more seamlessly into broader corporate strategy to limit the consequences of fraud across the business
How to adapt a business model and environment holistically with increased resistance to fraud with speed, appropriate level of response, and cost effectiveness
Check out the incredible speaker line-up to see who will be joining Anthony.
Unsupported Browser Detected
The browser you are using is not supported that will prevent you from accessing certain features of the website. We want you to have the best possible experience. For this you'll need to use a supported browser and upgrade to the latest version.