How Sysco Achieves Real ROI Through Its Connected Worker Program

How Sysco Achieves Real ROI Through Its Connected Worker Program
Scaling AI, robotics and connected worker technologies across a global supply chain is complex. Sysco Corporation, the world’s largest food distributor, is addressing this challenge through disciplined governance, a pilot‑to‑platform delivery model and a relentless focus on frontline performance. Shatender Singh, Principal Enterprise Architect, shares how the manufacturer:

  • Evaluates and scales connected worker technologies through rigorous governance
  • Uses real‑time information to reduce waste and improve reliability
  • Leverages AI360 to boost productivity and customer responsiveness
  • Integrates robotics and agentic AI into its long‑term digital strategy
  • Builds globally compliant, scalable solutions for diverse frontline roles