How Sysco Builds a Connected Worker Strategy That Delivers Measurable ROI
Scaling AI, robotics and connected worker technologies across a global supply chain is complex. Sysco Corporation, the world’s largest food distributor, is addressing this challenge through disciplined governance, a pilot‑to‑platform delivery model and a relentless focus on frontline performance. Shatender Singh, Principal Enterprise Architect, shares how the manufacturer:
Evaluates and scales connected worker technologies through rigorous governance
Uses real‑time information to reduce waste and improve reliability
Leverages AI360 to boost productivity and customer responsiveness
Integrates robotics and agentic AI into its long‑term digital strategy
Builds globally compliant, scalable solutions for diverse frontline roles
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