Drew Martin

Drew Martin

Senior Principal Product Manager for Industrial Connected Workforce ServiceNow

Product strategist and operator with 7+ years of experience leading new ventures and driving transformation with technology. I specialize in building high-impact SaaS products and go-to-market strategies—particularly where emerging technologies like GenAI intersect with legacy-heavy industries to support operations transformations. At ServiceNow, I lead product GTM for our industrial operations suite, aligning cross-functional teams across product, marketing, partner ecosystems, and sales. My work bridges technical depth with business outcomes, accelerating both commercial traction and long-term platform value. Beyond core product strategy, I’ve integrated three M&A deals, sourced and developed technology partner ecosystems, and collaborated with global implementation and advisory firms to scale AI-native solutions across complex industrial environments. I hold an Executive MBA from NYU Stern, with specializations in Strategy and in the Management of Technology and Operations—training that strengthened my systems thinking and data-driven decision making. I'm passionate about delivering impact at the intersection of product, operations, and investment—and I bring a track record of execution in high-stakes, fast-evolving environments.

Main Conference Day 1 - Wednesday October 15

11:40 AM Shaping the Future of your Manufacturing Workforce

Companies struggle to achieve sustainable performance breakthroughs when they fail to automate workflows and rely only on siloed systems and manual operational processes. This approach often results in a failure to maintain and promote leading practices globally, track capability, build and value realization, and harness the art of the possible on technology. 

This session will discuss how to drive digital transformation, improve efficiency and employee experience by focusing on the following: 

  • Support for shop floor workers to increase adoption of operational practices 
  • Reduce non- value- added tasks through automation and workflow consistency 
  • Leveraging global practices from leading manufacturers to validate and share proven operational approaches 

Check out the incredible speaker line-up to see who will be joining Drew.

Download The Latest Agenda