North America's Leading Digital Manufacturing Event

October 14 - 16, 2025 | Hilton Chicago - Oak Brook Hills Resort

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Sponsorship Opportunities

Isaac Gallardo

Senior Quality Manager Plastipak

Isaac Gallardo is a Senior Quality Leader with over 17 years of experience driving operational excellence in manufacturing, specializing in quality systems, compliance, and performance transformation. Isaac has expanded his focus from traditional quality management into digital innovation, leveraging advanced technologies to redefine industrial operations. Beyond his role, he serves as a Learning Facilitator for MIT Professional Education programs, where he mentors global professionals through Smart Manufacturing and Industry 4.0 programs. Gallardo holds an M.S. and B.S. in Mechanical Engineering and is passionate about digital transformation, AI in manufacturing, mentoring future leaders, building resilient, and future-ready operations.

Main Conference Day 2 - Thursday October 16

11:00 AM From SOPs to SmartOps: Transforming Industrial Workflows with Conversational AI

In this session, Isaac will draw on his work at MIT to explore how AI-powered agents are redefining communication by transforming how leaders, operators, engineers, and technicians access Standard Operating Procedures. He will demonstrate how static SOPs can be transformed into multilingual, human-like speech AI agents and how this innovative approach is reshaping training, compliance, and productivity across all operations at Plastipak. Takeaways will include:

A clear understanding of how conversational AI agents (TTS & STT) work.
Step-by-step knowledge of the tools and workflow needed to build a voice-enabled assistant for your organization.
Build a functional AI prototype that you can showcase to executives to gain confidence, secure support, and drive adoption.

Check out the incredible speaker line-up to see who will be joining Isaac.

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Telephone: +1 813-658-2511
Email: enquire@iqpc.co.uk