Jeff Clark

To set the tone for the day, spend 5 minutes establishing clear, outcome‑driven goals for your Summit experience. Ensure you leave with practical insights, new connections and a short list of solutions that align with your workforce transformation and operational priorities. 

Destaco is transforming its manufacturing operations by replacing paper based procedures and tribal knowledge with a modern, mobile first digital work instruction platform. This initiative enables frontline teams to access clear, visual, step by step guidance directly at the point of work, improving consistency, reducing downtime, and accelerating workforce readiness. Jeff Clark will share how Destaco deployed the solution across its operations, the change management approach behind the rollout, and the measurable impact on quality, training, and operational performance.

• Accelerated onboarding and upskilling by giving new operators instant access to intuitive, visual, step by step instructions, reducing reliance on shadowing and expert availability.

• Improved first time right performance through standardized, easy to follow digital procedures that reduce variation and eliminate outdated paper instructions.

• Reduced troubleshooting and repair time by enabling operators to quickly access contextual guidance and equipment specific procedures at the point of use.

• Captured and preserved critical tribal knowledge by converting expert demonstrations and legacy documents into structured, digital workflows accessible across all sites.

• Increased operational agility by enabling rapid updates to procedures, ensuring teams always work from the latest version without manual distribution or reprinting.

Chair's Closing Remarks & Goal Review: As we wrap up today's program, we'll take the final 10 minutes to return to the goals you set during our opening session. Next to your original responses, indicate the progress you've made and whether those goals were met, advanced, or require further action.