Jeff Clark

Jeff Clark

Global Director of Operational Excellence & Quality NA Destaco.

Jeff Clark is the Global Director of Operational Excellence and Quality for Destaco. Jeff has more than 25 years of experience driving quality, lean transformation, and innovation across global manufacturing organizations. Known for connecting with people from the shop floor to the executive level, he has built a career around solving complex problems, developing high-performing teams, and implementing practical technologies that improve operations and customer results. Outside of work, Jeff enjoys staying active through CrossFit, traveling with his family, and exploring new experiences and cultures along the way.

CWM Summit Day One

10:40 AM Case Study: Modernizing Work Instructions to Accelerate Training, Quality, and Uptime at Destaco

Destaco is transforming its manufacturing operations by replacing paper based procedures and tribal knowledge with a modern, mobile first digital work instruction platform. This initiative enables frontline teams to access clear, visual, step by step guidance directly at the point of work, improving consistency, reducing downtime, and accelerating workforce readiness. Jeff Clark will share how Destaco deployed the solution across its operations, the change management approach behind the rollout, and the measurable impact on quality, training, and operational performance.

• Accelerated onboarding and upskilling by giving new operators instant access to intuitive, visual, step by step instructions, reducing reliance on shadowing and expert availability.

• Improved first time right performance through standardized, easy to follow digital procedures that reduce variation and eliminate outdated paper instructions.

• Reduced troubleshooting and repair time by enabling operators to quickly access contextual guidance and equipment specific procedures at the point of use.

• Captured and preserved critical tribal knowledge by converting expert demonstrations and legacy documents into structured, digital workflows accessible across all sites.

• Increased operational agility by enabling rapid updates to procedures, ensuring teams always work from the latest version without manual distribution or reprinting.


Check out the incredible speaker line-up to see who will be joining Jeff.

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