Jerry Dolinsky

Operational excellence is not a project with an end date. At Ball Corporation, it is a system that runs every day across 70+ plants and 20+ languages. In this conversation, Gene Bocis, Global VP of Operational Excellence at Ball, and Jerry Dolinsky, CEO of Dozuki, go inside Ball Operational Excellence (BOE), the global standard that defines what good looks like from the business pillar down to the individual task on the plant floor.

Gene will share why Ball put standardization before improvement, how the company keeps technical translations exact and every site on the latest verified standard, and how frontline operators feed their ideas back into the system. With 25+ plants live on the Dozuki connected worker platform and more than 600,000 edits and improvements captured in two years, Ball has turned everyday work into organizational learning that scales across the network. The session closes with a look at what comes next, including how AI built on well-structured operational knowledge can help every worker capture, find and act on the standard.

Key takeaways:

• Why you can't improve what isn't standardized, and how to build a continuous improvement flywheel that holds its gains

• How to keep one current, translated standard in use at every plant in a global network

• How frontline edits and suggestions become daily improvements shared across the company

• What manufacturers need in place before AI can add real value on the shop floor