Jon Frost

Jon Frost

Solutions Engineer Poka

CWM Summit Day One - October 14, 2026

11:25 AM Case Study: How Manufacturers Are Reducing Training Time and Improving Operational Consistency Through Digital Work Execution

As workforce turnover increases and experienced employees retire, manufacturers face growing pressure to preserve critical knowledge, accelerate workforce readiness, and ensure work is performed consistently across every shift and site. Yet many organizations still rely on paper-based procedures, tribal knowledge, and informal training processes that are difficult to scale.

This session explores how leading manufacturers are using digital work instructions, AI-enabled guidance, and connected knowledge platforms to capture frontline expertise, reduce time to competency, improve execution consistency, and empower workers with the information they need at the point of work.

  • Reduce onboarding and training time by making expert knowledge accessible to every worker, regardless of experience level.
  • Improve quality, safety, and operational consistency by standardizing how critical tasks are performed across sites and shifts.
  • Capture and preserve frontline expertise before it leaves the organization through turnover and retirements.
  • Enable faster problem-solving by delivering contextual guidance and operational knowledge directly at the point of work.
  • Create a foundation for continuous improvement by turning frontline insights into scalable operational best practices.

Check out the incredible speaker line-up to see who will be joining Jon.

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