Josué Peñaloza Quispe

Heineken's European network has evolved from bold site‑level experimentation to a unified operating model built for scale. After years of local innovation that delivered strong results but could not be replicated, Josué and his team are now standardizing IoT, connected worker practices, robotics, and remote operations across 50 breweries. This session explores how Heineken is consolidating data, redesigning frontline roles, and building the foundations for an AI enabled and highly automated brewery of the future while navigating cybersecurity, workforce adoption, and the realities of modern engineering talent.

• Increase frontline adoption through a unified connected worker model with minimal manual input and clear usage metrics.
• Establish a single IoT and data standard to replace isolated site solutions and enable scalable AI insights.
• Deploy robotics and automated inspection where they deliver measurable value while maintaining strict cybersecurity controls.
• Centralize expertise through a regional task force and virtual operations model to improve response times and reduce reliance on on‑site specialists.
• Convert local best practices into network standards that lift productivity across brewing operations