Natalie Thompson

Vice President, Reliability and Maintenance bp

Natalie Thompson, Vice President, Reliability & Maintenance, joined bp in 2021 bringing 24 years of oil & gas manufacturing experience from ExxonMobil. She brings deep expertise in maintenance management, reliability, and operational leadership, having served in roles including Maintenance Manager, Turnaround Advisor, Maintenance Advisor, and Discipline Manager for Maintenance. In her current role, Natalie helps teams improve equipment reliability and maintenance performance by strengthening fundamentals, reducing repeat failures, and translating strategy into practical ways of working across production, refining, and projects. She is also helping advance scalable approaches to equipment strategies and maintenance build execution, supported by a global operating model and strong contractor performance practices.

CWM Summit Day One - October 14, 2026

11:25 AM Panel: Enterprise Work Management That Cuts Rework, Minimizes Errors, and Improves Daily Collaboration

Manufacturers are under pressure to reduce rework, eliminate errors, and improve coordination across operations, yet many still rely on fragmented tools and manual processes that slow teams down. Enterprise work management platforms are emerging as a critical enabler, connecting people, data and workflows so frontline teams can execute with clarity and confidence. This panel explores how leading manufacturers are standardizing work, improving collaboration, and using AI enabled work management to drive consistency, accountability and real operational impact across plants and functions.

• Creating a unified work management backbone that standardizes tasks, handoffs and accountability across operations

• Using AI enabled workflows, digital instructions and real time visibility to reduce human error and improve decision quality

• Strengthening collaboration between operations, maintenance, engineering and quality through connected processes and shared context

• Building adoption and capability so work management tools become part of standard work and deliver measurable performance improvements

Check out the incredible speaker line-up to see who will be joining Natalie.

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