Niels Helkov

VP Smart Industries & Digital Solutions Americas Orange Business Services

Pre-Event Workshops & MxD Site Tour - Tuesday October 14

7:45 AM WORKSHOP B: Digital Adoption, Getting Real Value from Your Technology Investments

Organizations continue to invest heavily in digital technologies, yet many struggle to realize the full value of those investments. This disconnect often stems not from the tools themselves, but from how they’re adopted, integrated, and secured. In today’s complex industrial environments—especially smart factories and asset-intensive operations—true ROI depends on aligning technology with human behavior, operational workflows, and robust cybersecurity frameworks. This 90-minute workshop introduces a practical, human-centered approach to digital adoption that helps organizations overcome common pitfalls and unlock sustainable value.


  • Explore why 60% of leaders report that traditional adoption methods fall short—and what to do differently.
  • Learn how to align technology selection and implementation with human-centric design principles to drive real, measurable outcomes.
  • Identify common barriers to integrating digital tools across legacy systems, siloed data environments, and cross-functional teams—and how to address them.
  • Understand the cybersecurity risks that come with increased connectivity and IoT adoption, and how to embed security into your digital transformation strategy from day one.
  • Discover strategies to empower your workforce, foster digital fluency, and create a culture that embraces change and continuous improvement.


Check out the incredible speaker line-up to see who will be joining Niels.

Download The Latest Agenda