EMPOWERING YOUR FRONTLINE AGENTS WITH THE TRAINING, TOOLS & TECHNIQUES TO SERVICE YOUR CUSTOMERS BETTER


9 industry experts, including:

  • LAUREN REID, Manager, Member Experience, ESSSuper
  • NEAL FRENCH, Head of Chrome Enterprise - JAPAC, Google
  • JAQUIE SCAMMELL, Customer Service Expert, ServiceQ


VIEW PROGRAM HERE

WHO SHOULD ATTEND? 

  • Customer Service
  • Complaints Resolution
  • Branch / Stores
  • Contact Centres