The #1 CX Forum in Australia
Experience the Most Valuable Gathering Across The 
Entire Customer Experience Ecosystem

August 4-5, 2026 | Melbourne
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Download The Frontline Customer Service Program Guide

EMPOWERING YOUR FRONTLINE AGENTS WITH THE TRAINING, TOOLS & TECHNIQUES TO SERVICE YOUR CUSTOMERS BETTER


9 industry experts, including:

  • LAUREN REID, Manager, Member Experience, ESSSuper
  • NEAL FRENCH, Head of Chrome Enterprise - JAPAC, Google
  • JAQUIE SCAMMELL, Customer Service Expert, ServiceQ


VIEW PROGRAM HERE

WHO SHOULD ATTEND? 

  • Customer Service
  • Complaints Resolution
  • Branch / Stores
  • Contact Centres

    In Partnership With:

    IQPC Corporate

    QUESTIONS?

    Email: enquire@iqpc.com.au

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