Damian Madden is a creative strategist and experience architect helping brands and leaders design more connected, meaningful experiences. He has over two decades of experience across luxury, tech, and culture and has worked with the likes of Adidas, The Foo Fighters and Prada. Damian is the creator of The Experience Compass and The Experience Arc, frameworks that integrate brand, behavior, and intention. He’s also the co-founder of A.SINGLE.PIECE, an art gallery exploring how art and presence can reshape perception. Named Australian Consumer Experience Leader of the Year, Damian speaks globally on creativity, leadership, and mindful innovation, showing how clarity and connection drive long-term impact.
Most brands are obsessed with personalisation. But in an age of AI-driven convenience, is personalisation enough? This talk argues that the next evolution of CX isn’t just personal, it’s human. The future belongs to brands that cultivate real presence, deep engagement, and meaningful experiences.
Check out the incredible speaker line-up to see who will be joining Damian.
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