The #1 CX Forum in Australia
Experience the Most Valuable Gathering Across The
Entire Customer Experience Ecosystem
August 13 - 14, 2025
| Marvel Stadium, VIC
Gabrijela Juel
Director Customer Experience Operations Domain25 years of Telecommunication experience working in large global and local Telco’s such as Verizon, Vodafone and TPG Telecom. Gabrijela is a passionate senior leader with experience across Customer Operations, Sales Operations & Credit & Collections in Retail, Enterprise, and Wholesale. Strong understanding of core business disciplines and expertise in Business Transformation, Process Design and Re-engineering, Service Management & Delivery, and large-scale IT deployments with unrelenting focus on delivering exceptional customer experience.
Customer Experience Exec Forum - Paid Conference
3:40 PM PANEL DISCUSSION: WHAT’S NEXT FOR CX IN A HIGH COST-OF-LIVING LANDSCAPE?
As the sun sets on The Customer Show Exec Forum 2025, we’ll wrap up by looking at what the future holds for the Customer Experience Industry in Australia. As the pinch of rising cost-ofliving continues to effect customer spending and internal supply-chain costs, having a both direct and indirect effect on Customer Experience, join our deconstructed panel discussion to explore with panellists and audience members how the CX industry needs to pivot to maximise it’s potential. With prices and expectations steadily rising, how can customer experience be the competitive advantage that your business needs in 2025 and beyond?
Check out the incredible speaker line-up to see who will be joining Gabrijela.
Download The Latest Agenda
