The #1 CX Forum in Australia
Experience the Most Valuable Gathering Across The 
Entire Customer Experience Ecosystem

August 4-5, 2026 | Melbourne
Gabrijela Juel

Gabrijela Juel

Director Customer Experience Operations Domain

25 years of Telecommunication experience working in large global and local Telco’s such as Verizon, Vodafone and TPG Telecom. Gabrijela is a passionate senior leader with experience across Customer Operations, Sales Operations & Credit & Collections in Retail, Enterprise, and Wholesale. Strong understanding of core business disciplines and expertise in Business Transformation, Process Design and Re-engineering, Service Management & Delivery, and large-scale IT deployments with unrelenting focus on delivering exceptional customer experience.

Check out the incredible speaker line-up to see who will be joining Gabrijela.

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