The #1 CX Forum in Australia
Experience the Most Valuable Gathering Across The
Entire Customer Experience Ecosystem
August 13 - 14, 2025
| Marvel Stadium, VIC
Jade Maletsky
Former Principal, Brand AustralianSuper
Jade Maletsky is a brand and customer strategist with two decades of experience helping purpose-led organisations drive growth through reputation, trust and behaviour change on a global scale. As former Head of Brand at AustralianSuper, she helped position the fund as Australia’s most trusted super brand. Now Executive Brand Director of Capital Bureaux and a PhD researcher exploring how corporate reputation drives value during times of change, Jade partners with leaders to align brand, reputation and commercial strategy. At this year’s Customer Show, she joins the stage as both MC and presenter — bringing energy, sharp insight and a passion for customer-led thinking.
Marketing Program
10:00 AM Chairperson's Day 2 Opening Address
Check out the incredible speaker line-up to see who will be joining Jade.
Download The Latest Agenda
